People change phone numbers all the time, and sometimes that includes your patients. Not only numbers, but sometimes patients have a different name they prefer to go by, and so forth. It's important to make sure that the most accurate information is listed both in your Patient Management System and Aloha so we can ensure your patients are receiving messages in general and contain the right information.

To update Patient/Contact information inside Aloha you will need to make the changes in your EHR/PMS (Electronic Health Records/Patient Management System) directly.
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Once you make the necessary updates in the EHR/PMS that information will be pulled into Aloha. (NOTE: It can take up to 24 hours for Aloha to pull information from your EHR/PMS)
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If you need to stop sending AUTOMATED messages to patients you can go to the CONTACTS tab > SHOW CONTACTS page and search for the patient name in the Top Right using the Search Bar. Type in the patients Name or Number and click into their name.
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When on the Contact's Information page you can turn OFF Texts and Emails by going to SETTINGS and disabling the opt-in options.
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