With Aloha, you can set up an automated away message to be delivered when you are out of the office!

There are TWO ways you can enable this:

The FIRST OPTION is to set this up to trigger automatically during non-business hours. You can go to SCHEDULING > SETTINGS and turn the AUTO ATTENDANT toggle switch ON. Any hours shaded in BLUE would be your regular operating hours. Anything not shaded in blue would be considered your off-hours, which would be when the auto-attendant would automatically be turned ON.

Once the business hours are dialed in you will go to CONTACTS > CONVERSATIONS to choose which message you want to be sent. We do have a default "Out of Office" ready to use! You can edit this message or create your own by going to CONTACTS > SAVED MESSAGES.

The SECOND OPTION is to enable/disable this feature manually each time you would like to use it. If you do not want this automatically turned on and would prefer to enable this on your own each time, you can go straight to CONTACTS > CONVERSATIONS. From there, turn ON the AUTO-ATTENDANT switch and choose your message.

*Be sure to turn the switch OFF once you are back in business*

Step 1

Step 2

CLICK HERE to learn more about how to edit the Out of Office message and create your own custom templates.