A quick guide on how to change who receives the automated Review Report email and how often it's sent (weekly, monthly, or not at all).
✨ When You Need This Guide
This guide is for you when you need to manage who gets the automated Review Report and how often. Use this if:
You need to change or add an email address for who receives the scheduled Review Report.
You want to change how often the report is sent (e.g., from monthly to weekly).
You want to stop receiving the Review Report email altogether.
You're looking for where the main report settings are located.
What is the Review Report?
The Review Report is an automated email summary that gives you a snapshot of your recent review activity without having to log in.
✅ Changing Your Report Recipients and Frequency
Navigate to Settings. Go to the Gear Icon (⚙️) > Settings.
Find the 'Reports' Section. Scroll down the page until you see the REPORTS heading.
To Change How Often the Report is Sent:
Use the dropdown menu directly above the email field.
Select your desired frequency: Weekly or Monthly.
To turn the report off completely, select No.
To Change Who Receives the Report:
Click inside the text box labeled Review Report Recipient(s).
Add, edit, or remove the email addresses as needed.
Pro Tip: To send the report to multiple people, separate each email address with a comma (e.g., manager@email.com, owner@email.com).
Save Your Changes. Scroll to the bottom and click the Save Report Settings button. Your new settings will take effect for the next scheduled report.
💡 Common Questions
What You Might Notice | Why It's Happening | What to Do |
I updated the email address, but the old address still received the last report. | The system likely generated the report just before you saved your changes. The new settings will apply to the next scheduled report cycle. | No action is needed. You can confirm your changes were saved by revisiting the Gear Icon > Settings page. The next weekly or monthly report will go to the new email address. |
I added a new email, but that person says they aren't getting the report. | The email may have been misspelled, or it could be getting filtered into their spam or junk folder. | First, double-check the spelling of the email address in the settings. Then, ask the recipient to check their spam/junk folder and add our sending email address to their safe sender list or contacts. |
Can I see what the report looks like without waiting? | There isn't a "Send Test" button for this report. | The best way to see the content is to wait for the next scheduled delivery. You can also look at the bottom section of your Aloha Dashboard for Review stats and information. |
🎉 You'll Know It's Working When:
The next scheduled Review Report arrives in the correct inbox(es) at the new frequency you selected.
If you selected "No," the report is no longer sent.
💬 Need Help? We're Here!
If you have other questions about your reports, our support team is ready to help. Contact us at 800-563-0469 or support@getaloha.com.