Want to use your great patient reviews as social proof? This guide will show you how to quickly set up, customize, and get the code to display your best Aloha reviews on your website!
✨ When You Need This Guide
✨ When You Need This Guide
This guide is for you if you want to use your amazing patient feedback as social proof on your own website. You should use this if:
You want to automatically show a feed of your 5-star reviews on your website.
You need to get the embed code for your Reviews Badge or Inline Review display.
You are setting up a new website and need to give the review code to your developer.
You want to choose whether to display a reviewer's full name or just their initials.
You want to hide a specific review from showing on your website.
You want to "Promote" a high-quality review so it always stays visible.
What This Covers (And What It Doesn't)
✅ This article explains how to generate your reviews embed code, how to set display preferences, and how to receive the embed code via email.
❌ It does not cover advanced HTML coding or troubleshooting platform-specific issues (like WordPress or Squarespace).
You'll Need:
Access to your Aloha account.
Access to edit your website's HTML, or the contact information for your website developer.
✅ Manage Which Reviews Show (Hide or Promote Specific Content)
✅ Manage Which Reviews Show (Hide or Promote Specific Content)
Before you generate your code, you can decide exactly which reviews you want to highlight or hide. This setting applies to your website widgets and integrated social media accounts (like Facebook and Instagram).
In your Aloha account, navigate to the Feedback tab, then click the Show Reviews sub-tab.
Find the Review: Locate the specific patient review you want to manage.
Set the Visibility Status: Update its status using the options available:
Approved: The review is allowed to display on your website widget.
Hidden: The review will not show on your website (it remains on third-party sites like Google/Facebook).
Promoted: The review will be highlighted and prioritized on your website's widget, making sure that standout review stays visible even as new ones come in.
✅ Generate and Email Your Website Embed Code
✅ Generate and Email Your Website Embed Code
This is how you get the code snippet that tells your website where and how to display your reviews.
Navigate to the Feedback tab, then click the Feedback Settings sub-tab.
Choose Author Format (Optional): Scroll down to the GLOBAL REVIEW EMBED section. To show initials instead of full names on your website, toggle on the
Review Author Formatoption. Then click Save Settings. (Skip this step if you prefer to show full names).
Find Display Section: Scroll down further to find the Display Reviews on Your Website section.
Select Display Preferences. Use the dropdown menus to configure the embed code to your preferences.
Embed Code Type: Choose Inline Reviews (a static list that stays in one spot on a page) or Reviews Badge (a floating button that automatically updates).
Adjust: Set other options, like the number of recent reviews to show and the minimum star rating.
Generate and Send: Once you like the preview, click the blue Generate Code button. An Email Embed Code field will appear. Enter the email address where you want the code sent (this could be yours or your web developer's) and click Send Email.
Install the Code on Your Website.
💡 Common Questions
💡 Common Questions
What You Might Notice | Why It's Happening | What to Do |
I clicked "Send Email" but never received the email. | The email may have gone to your spam or junk folder. It's also possible there was a typo in the email address entered. | First, please check your spam/junk folder. If it's not there, go through the process again, double-checking that the email address is spelled correctly before sending. |
I installed the code, but the widget isn't showing up correctly on my website. | The code may have been pasted into the wrong place, or your website's platform (like WordPress, Squarespace, etc.) might require a specific "HTML" or "Code" block. | This is an issue with how the code is being placed on your website. You will need to contact your website developer or your website platform's support for assistance on how to correctly embed third-party embed codes. |
The widget is on my site, but it isn't showing my very latest reviews. | The widget's content is cached to ensure it loads quickly on your site. It automatically updates, but it is not instantaneous. | Please allow up to 24 hours for new reviews to cycle into the website widget. You can also try clearing your browser's cache to see if a newer version appears. See our guide: How to Clear Your Browser Cache. |
I enabled the 'Display review authors by initials in all embeds' toggle, but my website still shows full names. | The settings possibly were not saved or not enough time has passed. The update takes a few minutes to process. | First, ensure you click Save Settings at the below the Global Review Embed section. Then, please allow 5 minutes for the update to complete. After that, you may need to clear your browser's cache to see the new format reflected on your live site. |
🎉 You'll Know It's Working When:
🎉 You'll Know It's Working When:
You receive the email containing the embed code.
You visit your website and see the feed of your patient reviews displayed correctly.
💬 Need Help? We're Here!
💬 Need Help? We're Here!
If you have other questions about the review widget, our support team is ready to help. Contact us at 800-563-0469 or support@getaloha.com.