Currently, there is no button to simply reschedule a Bulk Message that has already been scheduled to be sent out.However, a workaround for this would be to cancel the Bulk Message before its scheduled time to be sent.To cancel the Bulk Message, go to CONTACTS > SEND BULK MESSAGE > Click “View Pending Messages” > Select all patients by using the Check Box on the top right > Select “Cancel” under the Action drop-down menu on the top right.

Keep in mind, that if you have a large number of patients set to receive this message, you will see more than one page of contacts. When you cancel the message using the Action drop-down menu, it will only cancel the patients on that specific page you’re looking at.

You can change how many patients are displayed on a page by selecting up to 500 under the “Show pending messages” drop-down menu.