We process orders quickly to ensure fast delivery, but we understand that plans can change. If you need to update or cancel your order, please contact us as soon as possible so we can try to make the adjustment before your order is shipped.
You can reach us by email or by sending a message in the chat. Include your order number and clearly specify what you want to change — for example, adding a product, removing an item, updating the address, or cancelling the full order. If the requested change is still possible, we will update your order and confirm it with you.
If your order has already been dispatched, it can no longer be changed or cancelled. In that case, you are welcome to return the items once they arrive by following our return instructions.