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Why did I only receive part of my order?

Partial shipment, split delivery, missing items, only received part of my order, rest of my order, two packages, separate shipments.

Written by Reyrr Athletics
Updated over a week ago

No worries, this is completely normal! If your order contains multiple items, they may be shipped from different warehouses or packed separately for safety.

Common reasons for split shipments

  • Items are stored in different locations (we ship from warehouses in Sweden and Finland).

  • One or more items were temporarily out of stock and shipped later.

  • Larger items (like helmets or shoulder pads) are shipped separately from smaller accessories.

How to check

Log in to your account and view your order. You'll see individual tracking numbers for each shipment. Your shipping confirmation email may also list multiple tracking numbers.

Missing an item after all packages have arrived?

If your order status shows "Delivered" for all shipments but something is missing, contact us at info@reyrr.com with your order number and we'll sort it out right away.

💡 Tip: Check your account and email for all tracking numbers when items arrive in separate packages.


Need more help? Contact us at info@reyrr.com or use our live chat.

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