2.1 Key Handover & Access to the Building
During your appointment, you will receive:
6 apartment keys
3 tag fobs
2 mailbox keys
We will show you:
→ how to enter the building
→ how door readers and tags work
→ how to access storage and bike areas
Please store your keys and tags safely — replacement costs apply.
For household and bulky waste disposal, designated collection points and schedules can be found via the municipality website. The municipal waste guide shows the collection days for bulky waste, waste bags, paper/cardboard, and organic waste (vegetable, fruit, food scraps, and garden waste) for your address.
It also shows nearby containers for residual waste, glass, paper/cardboard, textiles, bread, and organic waste.
(Afvalinformatie Gemeente Amsterdam)
2.2 Move-In Guidelines
To ensure a smooth move-in:
→ Avoid blocking entrances and hallways
→ Dispose of packaging materials in the correct containers
→ Protect elevators and walls when moving large items (if applicable)
If you encounter any issues during your move, let us know via the app.
2.3 Your Apartment Walkthrough
We will guide you through:
Heating & ventilation
Appliances (oven, dishwasher, induction hob)
Water meter location
Extractor hood
How to report malfunctions via Requests
The condition of the apartment will be recorded in a delivery report, which reflects the state of the apartment upon handover.
At the end of the tenancy, the apartment must be returned in the same condition, taking normal wear and tear into account. During the tenancy, residents are responsible for reporting any malfunctions or inquiries in a timely manner.