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RiseKit FAQs

Here are a few common questions we get from time to time.

Updated over 2 weeks ago

How do I find previous chats I’ve had?

No problem! Revisiting previous chats is easy.

From the Chats screen:

Type a name in the search bar and any associated chats will automatically appear below.

Want to learn about chatting with your candidates? Here’s a step-by-step guide:

How do I add a candidate?

There are a couple really easy ways to add candidates under your organization in RiseKit.

From the Home screen:

From the Candidates screen:

How do I upload a resume?

Adding a resume to a candidate’s profile is easy and only takes a few steps. Plus, once completed, your candidate will be considered “job ready” and matched with open roles through our Recommendation Engine.

From the Candidates screen:

Once you click on the candidate’s name, click Upload Resume.

How do I share a job?

Here are a couple places to get started.

From the Home screen:

Under Jobs, find the opportunity you want to share and click on the tile.

Once inside, click Send to Candidates and follow the instructions from there.

How do I manage my notifications?

RiseKit has a number of settings you can adjust around how you are being notified about account activity.

From the main portal, visit Settings:

How do I add a new resource or job to RiseKit?

Creating a new job or resource in RiseKit is luckily quite simple.

From the Home screen:

From the Resources screen:

Choose the type of resource you’d like to add and follow the instructions from there:

How do I reset my password?

Whether you forgot your password or just want a new one: first logout of your RiseKit account by visiting the left-hand navigation menu, at the bottom.

When you arrive at the login screen, click Forgot Password? and simply follow the instructions from there.

How do I see jobs my candidates have engaged with?

Accessing your candidates’ progress around RiseKit resources is what makes using our platform so time efficient.

From the Candidates screen:

Click on the candidate’s name and find the Resources tab in their profile. From here, you can see all resources shared with them and any statuses attached to their progress.

From the Home screen, you can see all updates from your assigned candidates under Updates:

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