Your team works tirelessly to help participants navigate their way through programs developing new skills and preparing to find better job opportunities to support themselves and their families. The real work starts once they are ready to explore opportunities to find employment, new skills, or overcome barriers.
Most Case Managers, Career Navigators, and Job Developers rely on spreadsheets and Post-it notes for organizing job leads and sharing referrals by email and text. RiseKit makes it easier to organize, share, and track resource referrals to participants.
Navigation:
To access the Resource Board, do the following:
Resources Board - RiseKit uses the term "Resources" to describe social services, training programs, job opportunities, and events. You can use RiseKit's Resource Board to discover resources shared with your local network and organize resources intended for only your team to access.
Login to your RiseKit account at Staff Portal.
Move your mouse toward the left-hand navigation.
You should see links that show the following options:
Organization
Chat
Candidates
Resources
Surveys
Click on Resources
Select "Resources" from the sidebar.
Discovering Resources
From the resources board, choose the option for the type of resource needed.
Support Services: Opportunities or services in the community that will support a need or barrier a participant faces (i.e. food support, mental health care, transportation assistance, etc.)
Training Programs: A longer-term job training program (i.e. a Microsoft certificate program, welding program, CNA program, etc.)
Job Opportunities: Open job opportunities that have been curated by RiseKit or our employer partners specifically for your participants.
Event: A one-time or short-term session, (i.e. a job fair, pop-up event, resume class, etc.)
To simplify the search, each resource type has the option for searching a keyword (like "resume", "customer service", or "clothing") or to sort by most or least recently added, tuition cost, and salary. Each resource type also has filtering options.
Pro Tip: To help narrow down the resources you will see, your filters automatically show resources within 15 miles of your organization. If you would like to see ALL resources, regardless of their location, click "Reset".
Search, Sort, and/or Filter Resource Results
Once you have identified a possible resource to send to a participant, click "View Details" to see more information about the resource.
Click "View Details" to see more information about the resource
Pro Tip: If you want to visit the website for the resource, click "Visit Link".
Sharing Resources
Identify a resource to send to a participant.
Click "View Details" to see more information about the resource.
When you're ready to send it to your participant, choose "Send".
Then select "Send Invite".
Choose to send this resource to one user or a group of users (see How to Create and Add Participants to Groups as needed).
Participants will receive a text or email notification that a resource has been shared with them.
The resource will also be saved in the Resources section of the participant's profile.
If need to add a resource to RiseKit, review one of these articles for assistance: How to Create and Edit a Support Service, How to Create and Edit a Training Program, How to Create and Edit a Job Opportunity, or How to Create and Edit an Event.