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You've been asked to rate a driver. Here's what you need to know

Rating driver's through Road Ninja, here's why it matters & why it’s worth a minute of your time.

Kris avatar
Written by Kris
Updated this week

Why you’ve received a driver review request

You’ve been sent a review request by a driver who worked for your company, either recently or in the past.

They’re using the Road Ninja platform to build their professional profile so that other transport companies can make informed hiring decisions based on real feedback from people like you.

You’ll have received an email from us with a direct link to leave your feedback. If you received a text message, that was just a reminder — the actual link to submit your review will always be in the email.

This isn’t a formal reference check. It’s simply a chance to share your honest experience with the driver in a few words and clicks.


What we’ll ask you to provide

We’ll ask for two things:

  • Give a star rating (out of five) based on your experience working with the driver

  • An optional comment, such as whether they were reliable, professional, easy to work with, or strong in their role

That’s it.

The whole thing takes under a minute.

Once submitted, your feedback will appear on the driver’s Road Ninja profile, visible to transport companies using the platform.

Your name won’t be shown publicly.


Why your review matters

Road Ninja’s review system helps drivers grow their reputation based on real jobs they’ve completed — both on and off the platform.

Leaving a quick review helps:

  • A good driver get noticed and stay in work

  • Companies make better, faster hiring decisions

  • The industry become stronger, more transparent, and more efficient

Many drivers in New Zealand rely on reputation and word of mouth. Your review becomes a valuable part of their work history.


What happens after you leave a review

  • Your name won’t be shown on the drivers profile

  • You won’t get spammed. You won’t be contacted by Road Ninja unless you ask to learn more

  • Your review will only be seen by transport companies using Road Ninja when they’re considering the driver for a job


A small moment, a big impact

In transport, trust is everything.

Taking a minute to rate a driver you’ve worked with in the past is a small but meaningful way to contribute to the industry.

If they did a good job for you, your review helps them keep going, and gives other businesses the confidence to book them, too.


Questions or need support?

If you’d like to know more about the review process, how your feedback is used, or anything else, feel free to email us at support@roadninja.co.nz or reply directly to the email you received from us.

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