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Our Pricing and Fee Structure

Kris avatar
Written by Kris
Updated over a week ago

With Road Ninja, you only pay a booking fee when you confirm a driver. Our pricing model is designed for transparency and value, rewarding you for longer and repeat bookings without hidden charges.

Unlike traditional agencies, Road Ninja does not charge upfront membership fees or ongoing access costs. Our pricing involves two distinct components for every job:

The Driver's Fee

This is the driver's hourly rate for their service. You see this rate upfront, and Road Ninja does not add any markup. This fee is paid directly to the driver for the transportation services upon job completion.

The Booking Fee

This is a one-time booking fee paid to Road Ninja when you confirm your driver for a booking.


How Your Booking Fee is Calculated

The Booking Fee is designed to provide greater value for larger bookings through our automatic discount system.

Base Fee

The standard Booking Fee is calculated at 38% of the initial booking value.

Minimum Fee

Through our stacked discounts, your fee can be reduced significantly, but it will never fall below a minimum of 12%.

Every booking is automatically assessed for discounts that are combined, or "stacked", to lower your booking fee.

Density Discount
Job hours

The Booking Fee is reduced by 1.5% for each hour booked beyond six hours in a single workday (up to a maximum reduction of 9% for a 12-hour day).

Length Discount
Job days

The Booking Fee is reduced by 1.5% for every six full days included within the same booking.

Loyalty Discount

The Booking Fee for future bookings with a specific driver is reduced by 1.5% for every six cumulative days that driver has completed for you. This discount can accumulate up to a maximum of 18%.

This structure ensures that the more you use the platform for longer jobs or with preferred drivers, the more you save.


Pricing Summary

Fee / Discount

Rate

Base Booking Fee

38%

Minimum Booking Fee

12% (the lowest possible fee after discounts)

Length Discount

1.5% off for every 6 full days booked

Density Discount

1.5% off for each hour beyond 6/day (up to 12 hrs/day)

Loyalty Discount

-1.5% for every 6 cumulative days with the same driver


Have Questions?

We’re happy to walk you through it.

Chat with us in-app or email support@roadninja.co.nz

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