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Downloading Paystubs User Guide

RollCredits automatically generates paystubs for both employees (W-2) and loan-outs/contractors (1099) after payroll processing.

Ariana Lewis avatar
Written by Ariana Lewis
Updated over 4 weeks ago

💸 Downloading Paystubs – User Guide

Roll Credits automatically generates paystubs for all payment types once payroll is processed, including both W-2 employees and 1099 contractors or loan-out companies.


📄 Paystub Types

Roll Credits supports two primary types of paystubs:

  • W-2 Employee Paystubs
    For traditional employees, including:

    • Tax withholdings

    • Hourly breakdowns

    • Gross-to-net calculations

  • 1099 Loan-Out / Contractor Paystubs
    For independent contractors and loan-out entities, summarizing total compensation and reimbursables.


📦 What’s Included in a Paystub?

Each paystub contains key payroll details:

  • 👤 Employee or Contractor Info
    Name, job title, work location

  • 📆 Pay Period Dates
    Start and end dates of the payroll cycle

  • 💵 Wage Information
    Hourly rates or flat pay structure

  • ⏱️ Hours Worked
    Regular, Overtime, Doubletime

  • 🧮 Gross Pay Calculation

  • 💸 Tax Deductions (W-2 employees only)

  • 🧾 Expenses (if applicable)

  • 🟢 Net Pay Amount


⬇️ How to Download Paystubs

Follow these steps to download your paystub:

  1. Go to the Timesheet Details page

  2. Find the relevant timesheet

  3. Click “Download Paystub”

  4. A PDF paystub will be generated and downloaded automatically

  5. Open the file using any standard PDF viewer


🛠️ Troubleshooting Paystub Downloads

If you're having trouble:

  • ✅ Confirm the timesheet has been fully processed and approved

  • ✅ Check if your browser allows downloads from Roll Credits

  • 🔁 Try a different browser if downloads aren’t working

  • 🚫 If a download fails, a notification will appear with next steps

Still stuck? Contact support at help@rollcredits.io


🔐 Paystub Access by Role

Role

Access Level

Employee / Contractor

Can download their own paystubs

Manager

Can download paystubs for team members they manage

Super Admin

Can download paystubs for all users


🔗 Related Resources

For more on payroll and payments in Roll Credits:

  • [Payroll Invoices]

  • [Importing Payroll]

  • [State-Specific Payroll Requirements]


Absolutely! Below is a user-friendly FAQ and a Quick-Start Guide based on the Downloading Paystubs User Guide—ideal for onboarding, help centers, or internal payroll support.


❓ Downloading Paystubs – FAQ


1. When are paystubs generated in Roll Credits?

Paystubs are automatically generated after payroll is processed and approved for a pay period. They are available for both W-2 employees and 1099 contractors.


2. What types of paystubs does Roll Credits support?

  • W-2 Paystubs: Include gross pay, hours worked, tax withholdings, and deductions

  • 1099 Paystubs: Summarize gross pay and reimbursable expenses (no tax withholdings)


3. What information is included in a paystub?

Each paystub includes:

  • Your name, job title, and work location

  • Pay period start and end dates

  • Hours worked (regular, overtime, doubletime)

  • Hourly rate or flat pay

  • Gross pay

  • Tax deductions (W-2 only)

  • Reimbursed expenses

  • Net pay


4. How do I download my paystub?

  1. Navigate to your Timesheet Details page

  2. Find the relevant timesheet

  3. Click the “Download Paystub” button

  4. The PDF will download automatically to your device


5. What if I can’t download my paystub?

Try the following:

  • Make sure the timesheet is fully processed and approved

  • Confirm your browser allows file downloads

  • Try using a different browser

  • Look for a system notification with troubleshooting tips

If issues persist, contact help@rollcredits.io


6. Who can download paystubs?

Role

Access

Employees/Contractors

Can download their own paystubs

Managers

Can download paystubs for their team

Super Admins

Can download paystubs for all users


7. Can I view my paystub on mobile?

Yes, downloaded paystubs are in PDF format, which is viewable on most smartphones and tablets using standard PDF viewer apps.


✅ Downloading Paystubs – Quick-Start Guide


📥 To Download Your Paystub

  1. Go to the Payroll > Timesheet Details page

  2. Locate the timesheet for the pay period you want

  3. Click “Download Paystub”

  4. Your paystub will be saved as a PDF file


🧾 Paystub Will Include:

  • Your name, job title, work location

  • Pay period dates

  • Wage info (hourly rate or fixed)

  • Regular, OT, and doubletime hours

  • Gross pay and deductions

  • Reimbursements and expenses

  • Net pay total


🛠️ Troubleshooting Tips

  • ✅ Make sure your timesheet has been approved

  • ✅ Enable downloads in your browser settings

  • 🔁 Switch browsers if the download doesn't start

  • ❗ If you see an error or no download, check for a system message


📧 Need Help?

If you're still having trouble, contact our support team:
help@rollcredits.io


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