💳 Funding Your P-Card Program
💸 How do I fund my P-Card program or increase the fund limit?
🚀 1. Wire Transfer via Your Bank — Fastest Deposit (Same-Day)
➡️ Send funds directly from your bank to your P-Card Fund Account.
✅ Arrives in 1–2 business hours if sent between 9 AM EST – 5 PM PST.
🔍 To get started:
Go to the Cards tab.
Click “+ Add Funds”.
Select the “Faster Deposit” tab.
Your wire/ACH account details will be displayed — just copy and paste!
🐢 2. ACH Transfer via RollCredits — Slower Deposit (3–5 Days)
➡️ Use RollCredits to transfer funds from your connected account.
⏳ Takes 3–5 business days to process and reflect in your P-Card balance.
🔍 To initiate an ACH:
Go to the Cards tab.
Click “+ Add Funds” and enter the desired amount.
Select the “Slower Deposit” tab.
Click “Send” in the bottom right corner to complete.
🧾 Creating Virtual & Physical P-Cards
🛠️ How do I create a virtual or physical P-Card?
Before creating a card, ensure the recipient has a RollCredits account. Then:
Go to the Cards tab and click “Create Card”.
Select the Cardholder’s Name from the dropdown.
(Optional) Enter their phone number for SMS receipts & alerts.
Set the amount and spending limit (you can change this later).
(Optional) Check the box to request a physical card.
If physical, enter shipping name and address.
(Optional) Enable ATM withdrawals.
Click Create Card — done! 🎉
🧾 Virtual Cards are ready instantly and can be added to Apple Pay or Google Wallet.
📦 Physical Cards ship within 2–3 business days.
⏰ Order before 6 AM EST for same-day processing.
🏠 Shipping & Billing Address
📦 Can the shipping address be different from the billing address?
Yes! You can enter any shipping name and address — no need to match the cardholder’s name or billing address.
🧾 Can I change the billing address for P-Cards?
Billing addresses default to your company’s incorporated address.
📄 To update it, submit official documentation for compliance with Visa/Stripe.
📊 Managing P-Card Limits
💰 How do I adjust the spending limit on a specific P-Card?
Go to the Cards tab and find the card.
Click “More” next to the card.
Select “Adjust Limit”.
Enter the new amount or limit type.
Click Save — your updates take effect instantly! 🔄
🏧 ATM Withdrawals
🔓 How do I enable or disable ATM withdrawals?
Navigate to the Cards tab.
Click “More” beside the card.
Choose “Enable ATM Withdrawals” or “Disable ATM Withdrawals”.
That’s it! ✅
💵 What’s the daily withdrawal limit?
💳 $1500/day, if:
The card has sufficient funds
ATM withdrawals are enabled
ATM fees will apply and will be specified by the ATM machines themselves.
💸 Is there an extra charge for withdrawing from an ATM?
No! There is no extra fee for using our cards at an ATM. You will still need to pay the standard ATM fee for that ATM. That fee will count towards your spend limit.
🌍 Will my RollCredits card work internationally, and can I get it shipped abroad?
RollCredits cards are fully functional for international use. No additional steps are required to ensure that your RollCredits card will work when making purchases or transactions outside the United States.
Handling Multi-Currency Transactions
While using your RollCredits card abroad, it is important to note that transactions may include foreign currencies. For easier reconciliation of expenses, you can contact the RollCredits Support Team to enable the display of both your home currency (USD) and the foreign currency in your transaction tables. This feature helps streamline expense management.
Restrictions on Shipping Physical Cards
While RollCredits cards work internationally, physical RollCredits cards can only be shipped to addresses within the United States. If you are based outside the U.S. or need the card shipped to an international address (e.g., Australia), this option is currently not available. However, the lack of international shipping for physical cards does not limit their functionality abroad.