Rootabl makes managing your affiliate commissions seamless, allowing you to focus on growing your business and partnerships. Here’s everything you need to know about how our affiliate commission system works, as well as the customization options available.
How Commissions Are Deducted
Rootabl automatically deducts commissions owed to your affiliates on the 2nd Wednesday of the month for commissions earned in the previous month.
Alongside the commission, a transaction fee of 5% of the commission amount (not the sale amount) is applied. This fee covers the cost of the transfers, ensuring there are no additional fees related to payout processing.
Who Pays the Transaction Fee?
You can choose to either:
Pay the transaction fee yourself, or
Pass the fee along to your affiliates.
This flexibility allows you to decide what works best for your business model.
Affiliate Payment Timeline
1st Wednesday of the month = A report will be generated and sent to all 'Team members' of an organization showing a list of their affiliates and what their earned commission payout is scheduled to be along with what sales have been attributed to them. Any modifications can be made over the next 7-days before the next week arrives. This can be done from your own dashboard or you can contact us here to edit any commissions for you.
2nd Wednesday of the month = A deduction for that month's 'commission report' amount will take place from the business.
3rd Wednesday of the month = Payouts to affiliates begin to be distributed which can take 3-5 business days for banks to pull process. Affiliates should expect to receive commissions on the 3rd/4th Wednesday of the month as the payments to them are processed as long as they have at least $100 to distribute (but they can request it to be sent before then if they would like to pay the processing fee of $5 taken out of their commission balance).
We also handle reporting and tax forms, saving you the hassle of managing these responsibilities.
Adjustable Settings for Businesses
While our system is designed to streamline payouts, there are a couple of customizable settings to suit your business needs:
Refund Window:
The default review window is 7 days. This delay ensures that refunds or disputes can be resolved before payout. However, you can adjust this window:Minimum: 0 days (to pay affiliates faster)
Maximum: 90 days (for businesses with longer refund policies)
Recommendation: We suggest keeping the default 7-day window for optimal balance.
Transaction Fee Responsibility:
Decide whether to absorb the 5% transaction fee or pass it on to affiliates. This choice applies across your entire business.
Why Choose Rootabl?
Rootabl’s affiliate platform is built to make managing partnerships simple and effective. Our automated tracking, payout system, and flexibility ensure that you can focus on scaling your business with confidence.
If you have further questions or need assistance with customization, don’t hesitate to reach out to our support team. We’re here to help!