Sometimes you may need to adjust commissions on a sale that has already been made. This guide will walk you through two common scenarios: adding an affiliate to a past sale and modifying or removing an affiliate from a sale.
1. Add an Affiliate to a Past Sale
From your dashboard, go to Campaigns → Reports.
Click the Sales tab.
Use the search bar to find the sale by entering the customer’s name or email address.
On the right-hand side of the sale, click the pencil (edit) icon to update it.
Update the following fields:
Campaign → Select the campaign this sale belongs to.
Affiliate → Choose the affiliate who should be credited.
Commission
If the sale matches your existing commission filters (see filters here), click the refresh icon to auto-fill the commission.
If not, type in the correct commission amount manually.
Click Update to save your changes.
2. Modify or Remove an Affiliate from a Sale
Go to Campaigns and select the campaign where the sale occurred
Navigate to the Sales tab and locate the sale using the customer’s name or email
Click the edit (pencil) icon to the far right of the sale
To Remove an Affiliate:
Click the X next to Campaign.
Click the X next to Affiliate.
Update the Commission amount to $0.
Click Update to confirm.
To Modify an Affiliate:
Select the correct Campaign.
Select the correct Affiliate.
Adjust the Commission amount if needed.
Click Update to confirm.