We're here to help.
You may have certain apps you do not want to include in your screen time reporting or other areas of Roots. Here are the most common scenarios:
1) Exclude apps from your "Balance Score", "Total Daily Screen Time", "Dopamine Hits", and "App Usage Reports".
Go to "Roots > Profile > Settings (top of the screen) > Excluded Apps". Any apps added here will not be included in:
Balance Score
Total Screen Time
App Usage Reports
Related Article: Why are phone calls being counted toward my screen time?
2) Exclude apps from ever being blocked
If you have certain apps that you do not ever want to be blocked for any reason, you can add them as "Always Allow" in iOS settings:
From your phone (not Roots) go to "iOS Settings > Screen Time"
Go to "Always Allow"
Add the apps you want to exclude from ever being blocked
3) Exclude apps from your "Blocks"
Open your "Block": "App Limits", "Downtime", or "All day, with limited unblocks"
Go to "Select Apps"
Search for the apps you want to exclude, and uncheck them
Need more help?
Get personal help from one of our founders here. We know this can be frustrating, and we appreciate your patience. We're happy to assist—and we’ll even reward you for your valuable time!