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Operations

Getting Started With Operations

Operations is the workspace for managing day-to-day field work, inspections, team availability, and inventory across your properties. It brings operational planning and execution into one place so your team can see what needs to happen, who is assigned, where supplies are stored, and what needs attention next.

Use Operations to:

  • Plan and schedule work across properties

  • Track tasks and recurring operational work

  • Standardize work with checklists

  • Review inspections and follow-up items

  • Manage inventory, stock movement, and storage locations

  • Coordinate team schedules and availability

What’s Included in Operations

Dashboard

The Operations Dashboard is your high-level view of what needs attention. It surfaces key metrics across operational work and inventory so you can spot issues quickly and move into the right area.

Use the dashboard to:

  • Review operational workload at a glance

  • Spot low stock or inventory issues

  • Jump into the areas that need action

Tasks

Tasks is where you create, assign, and manage operational work. Depending on your account setup, your team may see Tasks or a legacy Work Orders flow, but the purpose is the same: track work that needs to be completed at a property.

Use Tasks to:

  • Create one-time operational tasks

  • Assign managers and assignees

  • Add priorities, categories, tags, and attachments

  • Attach checklists to guide completion

  • Set up recurring tasks for repeat work

Tasks are best for:

  • Cleanings

  • Maintenance follow-up

  • Inspections

  • General operational work

Task Calendar

Task Calendar gives you a property-by-property schedule view of work across time. It combines scheduled tasks with reservation activity so your team can plan work around arrivals, departures, and owner stays.

Use Task Calendar to:

  • See work across properties by day

  • Create tasks directly from the calendar

  • Reschedule tasks with drag and drop

  • Filter by property, type, and priority

  • Review work visually instead of in list form

Task Calendar is best when dispatching work, balancing workload, or adjusting schedules quickly.

Checklists

Checklists help standardize how work gets done. You can create reusable checklist templates and attach them to tasks so your team follows the same process each time.

Use Checklists to:

  • Build repeatable cleaning, inspection, or maintenance workflows

  • Require notes or photos where needed

  • Reuse the same standards across many tasks

  • Clone and adapt existing templates

Work Schedules

Work Schedules help define when team members are expected to work. This supports better assignment planning and helps operations managers understand when staff should be available.

Use Work Schedules to:

  • Set or review scheduled working times

  • Support team planning and staffing decisions

  • Improve assignment accuracy

Availability Calendar

Availability Calendar gives you a view of when team members are available to take on work. This helps when assigning or rescheduling operational tasks.

Use Availability Calendar to:

  • Review team availability

  • Avoid assigning work to unavailable staff

  • Coordinate schedules across the team

Inventory

Inventory helps you manage supplies, stock levels, and storage across your organization. This is the right place to track what you have, where it is stored, what is running low, and how inventory is moving between locations.

Inventory includes:

  • Overview: See total inventory items, inventory value, low stock items, lost items, damaged items, and transfer activity

  • Stock: Review current quantities and inventory value

  • Movements: Track stock transfers and adjustments

  • Items: Manage your inventory catalog

  • Locations: Manage the places where inventory is stored

    • Value Report

    • Loss Report

    • Low Stock Report

Use Inventory when you need to:

  • Replenish supplies

  • Track shrinkage or damage

  • Monitor stock across multiple locations

  • Understand the financial value of your inventory

Inspection Board


Inspection Board gives your team a planning view for inspections tied to booking activity. It helps teams review inspections by day or week and focus on the reservations or properties that need attention.

Use Inspection Board to:

  • Review inspections in a daily or weekly view

  • Filter by inspection status

  • Filter by tags

  • Focus on guest bookings only when needed

How the Operations Areas Work Together

A common workflow looks like this:

  1. Review the Dashboard for anything urgent.

  2. Use Task Calendar or Tasks to plan and assign operational work.

  3. Attach Checklists to standardize completion.

  4. Use Inspection Board to monitor inspection activity and follow-up.

  5. Check Inventory to make sure supplies are available and stocked where they are needed.

  6. Use Work Schedules and Availability Calendar to assign work to the right people at the right time.

Where to Start

If you’re new to Operations, start here:

  1. Open Dashboard to get a high-level view.

  2. Go to Tasks to create and assign work.

  3. Use Task Calendar to plan work across properties.

  4. Set up Checklists for repeatable processes.

  5. Review Inventory so your team has the supplies they need.

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