Updates and Support
Stay informed with the latest features and get help whenever you need it.
48 articles
Product Updates
Keep informed about the latest features and improvements here!
- Product Updates - Version 4.2.20 - Work Schedules and Enhanced Work Order Assignment
- Product Updates - Version 4.2.2 - Work Order Checklists
- Product Updates - Version 4.1.15 - Zones and Personal Inboxes
- Product Updates - Version 4.1.10 - Minor Updates (Message page)
- Product Updates - Version 4.1.9 - Guest Journey
- Product Updates - Version 3.8.22 - AI Chatbot & Text Webchat
- Product Updates - Version 3.8.7 - Order Details and Income by Item Reports
- Product Updates - Version 3.7.31 - Photo Download Enhancement: Download All Attached Images at Once
- Product Updates - Version 3.7.30 - Booking Source Now Visible in Messages List
- Product Updates - Version 3.7.29 - Infinite Scroll Added to Message Thread for Smoother Performance
- Product Updates - Version 3.7.27 - One-Click Macro Insertion for Scheduled Messages and Guides
- Product Updates - Version 3.7.26 - Enhanced Tag Search Across Tag Management
- Product Updates - Version 3.7.25 - Minor Updates
- Product Updates - Version 3.7.17 - Extend Stay Automation
- Product Updates - Version 3.2.20 - Visibility Settings
- Product Updates - Version 3.1.15 - AI Assistant
- Product Updates - Version 2.12.18 - Guest Extras and Payments
- Product Updates - Version 2.11.25 - Guest Survey Ratings on Guests page
- Product Updates - Version 2.11.19 - Guest Survey Responses on Guests page
- Product Updates - Version 2.11.18 - Emojis
- Product Updates - Version 2.11.17 - Latitude and Longitude
- Product Updates - Version 2.11.16 - Contract Signed toggle
- Product Updates - Version 2.11.13 - Minor Updates
- Product Updates - Version 2.10.31 - Report for Request Early Check-in/Late Check-out
- Product Updates - Version 2.10.16 - Search on Guestbook
- Product Updates - Version 2.10.9 - Download and Copy Image on Messages Page
- Product Updates - Version 2.6.4 - Download Survey Responses
- Product Updates - Version 2.6.3 - Minor Updates
- Product Updates - Version 2.5.28 - Minor Updates
- Product Updates - Version 2.5.8 - Notification Section
- Product Updates - Version 2.4.26 - Download Guest Text Message Logs
- Product Updates - Version 2.4.24 - Print view on Home guides and Area guides
- Product Updates - Version 2.4.23 - Export Email Subscriptions into CSV
- Product Updates - Version 2.4.3 - Message by Booking Source for Scheduled Messages
- Product Updates - Version 2.3.26 - Email Capture on Digital Guestbook
- 2024 Readiness Checklist
Troubleshooting
Identify and resolve issues efficiently.
- Why Guests are not receiving messages?
- Block a specific home guide from sending out messages
- Share Button Does Not Work
- Calling the SMS number does not go to the correct phone number
- The links in the guestbooks are broken
- Message not sent to a last-minute booking
- My guest did not receive a scheduled message
Miscellaneous
See more topics and various items here.