Updates and Support
Stay informed with the latest features and get help whenever you need it.
43 articles
Product Updates
Keep informed about the latest features and improvements here!
Product Updates - Version 3.8.22 - AI Chatbot & Text Webchat
Product Updates - Version 3.8.7 - Order Details and Income by Item Reports
Product Updates - Version 3.7.31 - Photo Download Enhancement: Download All Attached Images at Once
Product Updates - Version 3.7.30 - Booking Source Now Visible in Messages List
Product Updates - Version 3.7.29 - Infinite Scroll Added to Message Thread for Smoother Performance
Product Updates - Version 3.7.27 - One-Click Macro Insertion for Scheduled Messages and Guides
Product Updates - Version 3.7.26 - Enhanced Tag Search Across Tag Management
Product Updates - Version 3.7.25 - Minor Updates
Product Updates - Version 3.7.17 - Extend Stay Automation
Product Updates - Version 3.2.20 - Visibility Settings
Product Updates - Version 3.1.15 - AI Assistant
Product Updates - Version 2.12.18 - Guest Extras and Payments
Product Updates - Version 2.11.25 - Guest Survey Ratings on Guests page
Product Updates - Version 2.11.19 - Guest Survey Responses on Guests page
Product Updates - Version 2.11.18 - Emojis
Product Updates - Version 2.11.17 - Latitude and Longitude
Product Updates - Version 2.11.16 - Contract Signed toggle
Product Updates - Version 2.11.13 - Minor Updates
Product Updates - Version 2.10.31 - Report for Request Early Check-in/Late Check-out
Product Updates - Version 2.10.16 - Search on Guestbook
Product Updates - Version 2.10.9 - Download and Copy Image on Messages Page
Product Updates - Version 2.6.4 - Download Survey Responses
Product Updates - Version 2.6.3 - Minor Updates
Product Updates - Version 2.5.28 - Minor Updates
Product Updates - Version 2.5.8 - Notification Section
Product Updates - Version 2.4.26 - Download Guest Text Message Logs
Product Updates - Version 2.4.24 - Print view on Home guides and Area guides
Product Updates - Version 2.4.23 - Export Email Subscriptions into CSV
Product Updates - Version 2.4.3 - Message by Booking Source for Scheduled Messages
Product Updates - Version 2.3.26 - Email Capture on Digital Guestbook
2024 Readiness Checklist
Troubleshooting
Identify and resolve issues efficiently.
Why Guests are not receiving messages?
Block a specific home guide from sending out messages
Share Button Does Not Work
Calling the SMS number does not go to the correct phone number
The links in the guestbooks are broken
Message not sent to a last-minute booking
My guest did not receive a scheduled message
Miscellaneous
See more topics and various items here.
Style shortcuts
Property SMS and Guest SMS code
From Email Address
New Email Sending Authentication Requirements