Keep in mind that the structure below is a suggestion and may require further modifications based on the specifics of your company and customers. It might also be helpful to use user-friendly terms that are easily understood by the customer. Some categories could be broken down further depending on the specific needs and structure of your organisation.
If you sell desktops and laptops from multiple vendors, we recommend creating a subcategory per vendor and product line: Desktops Dell, Laptops HP. This sets you up to add vendor and product line specific add-ons per category that will be automatically inherited by the products that you add to it.
Simplified and customer oriented
Simplified and customer oriented
Hardware
Desktops
Laptops
Servers
Storage
Display & Audio Equipment
Accessories
Networking Devices
Printing and Scanning
Cloud Services
Hosting Platforms
As-A-Service Solutions
Software
Authentication & Security
Backup & Recovery
Communications & Collaboration
Compliance Tools
Cybersecurity
IT Management & Automation
Marketing & Sales Tools
Monitoring Systems
Business Operations
Professional Services
Consulting
Development Services
Education & Training
Financial Services
IT Management Services
Marketing Services
Sales Services
Managed Services
Installation Services
As-A-Service Solutions
Best Practice
Best Practice
Desktops and laptops
HP Laptops
HP Desktops
Dell Laptops
Dell Desktops
Apple Laptops
Apple desktops
etc.
Accessories
Keyboards
Docking stations
Laptopbags
Mice and trackpads
Other Hardware
Servers
Storage
Display & Audio Equipment
Accessories
Networking Devices
Printing and Scanning
Professional Services
Consulting
Development Services
Education & Training
Financial Services
IT Management Services
Marketing Services
Sales Services
Cloud Services
Hosting Platforms
As-A-Service Solutions
Managed Services
Installation Services
As-A-Service Solutions
More complex and categorised
More complex and categorised
Hardware
Desktops and Laptops
Laptops
Workstations
Tablets
Thin Clients
Desktops
Warranty
Servers and Storage
Servers
Storage
Display
Monitor
Mounts
Beamers
Audio, Video and Collaboration
Meeting Rooms
Headsets
Desk Phones
Webcams
Accessories
Adapters
Cases
Keyboard/Mouse
Docking Stations
Multimedia
Laptopbags
USB accessoires
Cloud Hosting
Microsoft Azure
Amazon AWS
Google Cloud Platform
Printing and Scanning
Printer
Scanner
Networking
Switch
Wireless Access Point
Firewall
UPS
NAS
Network
Warranty
Communications
IP Phone
Mobile Phone
Modem
Cable
Software
Authentication
IAM (Identity & Access Management)
MFA (Multi-Factor Authentication)
Password Management
Passwordless
Privileged Access Management
SSO (Single Sign-on)
Backup & Recovery
Archiving
BCDR (Backup & Disaster Recovery)
Business Continuity
Cloud Backup
Email
G-Suite Backup
Office 365 Backup
On-Premise
Simple File Backup
Virtual Environment
Communications
Analytics, Transcription and Translation
Chat Software
Email & Office Software
Team Collaboration
Video Conferencing
VoIP (Voice over IP)
Compliance
Assessment
Auditing
Automation
Data Privacy, Governance & Risk
Email Compliance
GDPR (General Data Protection Regulation)
HIPAA (Health Insurance Portability and Accountability Act)
PCI (Payment Card Industry)
Consulting
Business Strategy
Sharepoint
Customer Experience
Customer Feedback
Customer Portals
QBR (Quarterly Business Report)
Service Desk
Cybersecurity
Anti-Phishing
Antivirus
Breach Prevention
Cloud Security
Content Filtering
Cybersecurity Staffing
Dark Web & Identity Monitoring
DNS Protection
EDR (Endpoint Detection and Response)
Email Encryption
Email Security
IDP (Identify, Detect & Protect)
Incident Response & Investigation
MDR (Managed Detection & Response)
Network Security
On-Premise Security
Penetration Testing
Phishing & Security Awareness Training
Ransomware Security
Risk and Compromise Assessment
SaaS Management & Security
SASE (Secure Access Service Edge)
SIEM (Security Information & Event Management)
SOC (Security Operations Center)
SSE (Security Service Edge) platform
Threat Intelligence & Detection
Vulnerability Assessment & Management
XDR (Cross-layered Detection & Response)
Zero Day Security
Zero Trust Security
Development
Custom Development
DevOps Security, Monitoring & Management
Integration Development
Low and No Code Development
Microsoft and Azure Development
Website and Platform Development
Education
IT Training & Certifications
Sales Training
Finance
Accounting
Billing Management
License Management
Payroll
Quoting & Invoicing
IT Management
Apple Device Management
Asset Lifecycle Management
BI (Business Intelligence)
Cloud Management
Cloud Storage
Documentation (IT Management)
Email Hosting
File Sharing
Help Desk and Ticketing
Integration Management
IT Automation
ITSM (IT Service Management)
Managed Printing
MDM (Mobile Device Management)
Migration Tools
Network Management
Policy Management
Printer Management
Remote Control & RDP
RMM (Remote Management & Monitoring)
vCIO Software
Virtual Desktop and Environments
VPN (Virtual Private Network)
Workflow Automation
Marketing
Affiliate Marketing Software
Content Creation
Digital Marketing
Email Marketing & Delivery
Graphic Design and Branding
Marketing Automation
Press Releases
Monitoring
Application Monitoring
Asset & Licensing Monitoring
Employee Monitoring
Infrastructure and Cloud Monitoring
Network Monitoring
NOC (Network Operation Center)
Warranty Management
Operations
Business Automation
Business Intelligence
Collaboration
Cyber Insurance
Employee Engagement
Procurement
Project Management
Staff Augmentation
Staffing and Contractors
Professional Services
Consulting
vCIO (Virtual Chief Information Officer)
Sales
(CLM) Contract Lifecycle Management
Appointment Setting
Contract Management Software
CRM (Customer Relationship Management)
Events
Lead Generation
Managed Sales Platform
Quote Management
Revenue Operations
Sales Acceleration
Sales Presentations
Services
Services
Managed Services
Installation Services
As A Service
AIaaS (Artificial Intelligence as a Service)
BaaS (Backend as a Service)
CISOaaS (Chief Information Security Officer-as-a-Service)
CPaaS (Commerce Platform as a Service)
DIaaS (Device Identity as a Service)
DRaaS (Disaster Recovery as a Service)
IaaS (Infrastructure as a Service)
iPaaS (Integration Platform as a Service)
NOCaaS (Network Operation Center as a Service)
PaaS (Platform as a Service)
UCaaS (Unified Communications as a Service)
XaaS (Anything as a Service)