Overview
Seeing withdrawals in your campaign is normal - it means an invitation that was sent but never accepted has been retracted. Salesflow does this to keep your outreach lists clean and your invite quotas free for new prospects.
Withdrawals happen in one of two ways:
Automatic withdrawals. Salesflow withdraws unaccepted invitations for you:
In New Connections campaigns, invites are withdrawn after 20 days if they haven't been accepted.
In Dynamic Outreach campaigns, invites are withdrawn at the end of the sequence.
Manual withdrawals. You can withdraw a pending invitation yourself at any time, for a single contact or many at once. Here's how:
Withdraw a single invitation
Open your campaign dashboard.
Find the contact with the pending invitation.
Select the contact and click Withdraw invitation.
The contact's status changes to Invitation Withdrawn, and they won't be invited again until you re-invite them.
Withdraw invitations in bulk
Open the relevant campaign.
Tick the checkboxes next to the contacts you want - or select all of them.
Open the Actions menu and choose Withdraw invitation.
Confirm to process all selected withdrawals. This stops any further messages to those contacts until you re-invite them.
Good to know
Withdrawals are scheduled, not instant. They're processed the next time your campaign runs. Until then, the action shows as pending in the contact's activity log.
There's a daily limit of 100 withdrawals. Within that cap, Salesflow withdraws at the same daily rate you send invites. For example, if your campaign is set to send 15–20 invites per day, it will withdraw 15–20 per day.
Re-inviting takes time. Contacts with the Invitation Withdrawn status can be re-invited after 3 weeks.
Hope this article was helpful! However if you need any further help, don't hesitate to contact us via the support chat or at support@salesflow.io
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