Overview

Blacklists help you make sure unwanted or irrelevant contacts will not appear in the Campaign’s Search Results. You can choose to set a Blacklist as default so that it is applied to all your campaigns and you can also share your Blacklists with your team.

How to Create a New Blacklist
1.1 Basic Info
1.2 How to Blacklist Specific Contacts via LinkedIn and Sales Navigator
1.3 How to Blacklist contacts by Conditions
Managing a Blacklist
2.1 Attaching a Blacklist to your campaigns
2.2 Attaching a Blacklist directly from your Campaigns
Sharing a Blacklist
3.1 Sharing a Blacklist through CSV

1. How to Create a New Blacklist

Before you start creating your Blacklist, make sure that the campaigns to which you want to apply your Blacklists have been set up and you have not imported contacts into them before you create your Blacklists.

1.1 Basic Info

Give your Blacklist a name and a description (optional).

NOTE: All Default Blacklists will be automatically attached to all new Campaigns that you will create. You can always change this later.

You have the possibility to blacklist specific contacts, or blacklist by conditions.

1.2 How to Blacklist Specific Contacts via LinkedIn and Sales Navigator:

Navigate to Blacklist > Import Specific Contacts in your dashboard.

2. You will be able to use the same import methods you have in your campaigns:

LinkedIn import methods:

Basic Search
Basic Search by URL
Import from .csv

Sales Navigator import methods:

Search With Sales Navigator
Import Saved Searches
Sales Navigator: Search By URL

NOTE: Blacklist imports follow the same limits as campaign imports. Check more here.

Once you choose your import method and create your blacklist, you will see a notification letting you know the search has been successful. Please note that you will have to continue the creation of your Blacklist by click "Create Blacklist" in order for the contacts to be completely imported.

After importing, you can review all blacklisted profiles in the Blacklist Contacts section. This helps maintain clean and targeted outreach while preventing unwanted contacts from being included in your campaigns.

NOTE: When importing contacts to a Blacklist through LinkedIn or Sales Navigator, it might take a few minutes to populate the full list of contacts.

1.3 How to Blacklist contacts by Conditions

Here you will need to provide Blacklist with at least one Condition. A Condition is basically a word or a phrase that you don’t want your Contacts to have if you use this Blacklist when Searching. If the system finds a keyword in the profile (such as name, occupation, or location), it will be ignored.

This means that if someone's location is listed as London or Bristol, they will not appear in the Search Results. However, if they work in a Company with London or Bristol in the name, they might still appear in the Search Results. If you don't want that, then you can put the location in the name too.

There are three types of Conditions

Keywords
Occupation
Location

Keep in mind that Company names sometimes appear in the Occupation field of the Contact, but not always. Here’s an example of a Contact Search Result:

Name: Bill Gates;
Occupation: Co-chair, Bill & Melinda Gates Foundation;
Location: Seattle, WA.

Using the Keyword Conditions will make sure Blacklists will look for a match in all three of those lines, while Occupation and Location Conditions only keep to their own lines.

You can also import Blacklist Conditions from a .csv file. Just make sure the headers have keywords, occupation and location.

2. Managing a Blacklist

2.1 Attaching a Blacklist to your campaigns

You can control which campaigns a blacklist applies to by attaching it directly to those campaigns.

To attach the blacklist to a campaign, follow the steps below:

Locate the blacklist you would like to attach in the Blacklists tab and select it
Click Attach and Edit
All campaigns will be displayed. Select the campaigns you would like to attach the blacklist to
Click ATTACH, and you will see a success message on the top right corner

2.2 Attaching a blacklist directly from a Campaign

Alternatively, you can go to Campaign Details page and from there choose all the Blacklists you want it to use.

To do this, follow the steps below

Click on the campaigns tab and locate the campaign you would like to attach the blacklist to
Find the blacklist button, and click it
All the blacklists will be displayed
Select which blacklists you would like to include and click save

NOTE: You can have up to 100 Blacklists per LinkedIn Account

3. Sharing a Blacklist

If you manage multiple LinkedIn Accounts, you can share a Blacklist between them. You can enable this option on the Share Blacklist tab of the Blacklist Details page.

Locate the blacklist
Click Share
A window will open and you will have the option to Share it with the entire subdomain, share it will all your accounts or share it with specific teammates.
Once any option is selected click Save

3.1 Sharing a blacklist through CSV

You can share the blacklist conditions in a .csv file, in case the person is not in your account or in your subdomain.

Locate the blacklist to share
Click on the Blacklist Conditions tab
Once there, click on Export Conditions
A .csv file will be downloaded.

To import the conditions, follow the same steps but instead click on Import Conditions.

NOTE: Only Subdomain Admins can Share Blacklists

Keep in mind that Blacklists apply to all types of Searches, except for the Import from .csv file.

We hope you found this article helpful! However if you have any questions please do not hesitate to let us know via the support chat or at support@salesflow.io

Blacklist