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Blacklist

What Blacklists do and how to create one.

C
Written by CS Team
Updated this week

Overview

Blacklists help you make sure unwanted people will not appear in the Campaign’s Search Results by matching Contacts with the provided Keywords and excluding them from the Results. You can choose to set a Blacklist as default so that they would appear in all future Campaigns, and you can share your Blacklists with your team. Here’s how it works!

How to Create a New Blacklist

You can open details of existing Blacklists by clicking them or create a new one by pressing the “Create New Blacklist” button.

NOTE: Make sure that the campaigns to which you want to apply your Blacklists have been set up and you have not imported contacts into them before you create your Blacklists.

Step 1. Basic Info

Here you can give your Blacklist a name and a description (optional)

NOTE: All Default Blacklists will be automatically attached to all new Campaigns that you will create. You can always change this later.

You have the possibility to blacklist specific contacts, or blacklist by conditions.

How to Blacklist Specific Contacts:

  1. Navigate to Blacklist > Import Specific Contacts in your dashboard.

  2. Upload your CSV file containing the URL of the contacts you want to blacklist.

After importing, you can review all blacklisted profiles in the Blacklist Contacts section. This helps maintain clean and targeted outreach while preventing unwanted contacts from being included in your campaigns.


Set Blacklist Conditions

Here you will need to provide Blacklist with at least one Condition. A Condition is basically a word or a phrase that you don’t want your Contacts to have if you use this Blacklist when Searching. If the system finds a keyword in the profile (name, ocuppation or location), it will be ignored.

This means the if someone's Location is listed from London or Bristol, they will not appear in the Search Results. However, if the work in a Company with London or Bristol in the name, they might still appear in the Search Results. If you don't want that, then you can put the location in the name too.

There are three types of Conditions

  • Keywords

  • Occupation

  • Location.

Keep in mind that Company names sometimes appear in the Occupation field of the Contact, but not always. Here’s an example of a Contact Search Result:

  1. Name: Bill Gates;

  2. Occupation: Co-chair, Bill & Melinda Gates Foundation;

  3. Location: Seattle, WA.

Using the Keyword Conditions will make sure Blacklists will look for a match in all three of those lines, while Occupation and Location Conditions only keep to their own lines.

You can also import Blacklist Conditions from a .csv file. Just make sure the headers have keywords, occupation and location.


Managing a Blacklist

Attaching a Blacklist

You can select what campaigns use the blacklist by attaching them to a campaign.

To attach the blacklist to a campaign, follow the steps below.

  1. Locate the blacklist you would like to attach in the Blacklists tab and select it

  2. Click Attach and Edit

  3. All campaigns will be displayed. Select the campaigns you would like to attach the blacklist to

  4. Click ATTACH, and you will see a success message on the top right corner

Attaching a blacklist directly from a Campaign

Alternatively, you can go to Campaign Details page and from there choose all the Blacklists you want it to use.

To do this, follow the steps below

  1. Click on the campaigns tab and locate the campaign you would like to attach the blacklist to

  2. Find the blacklist button, and click it

  3. All the blacklists will be displayed

  4. Select which blacklists you would like to include and click save

NOTE: You can have up to 100 Blacklists per LinkedIn Account


Sharing a Blacklist

If you manage multiple LinkedIn Accounts, you can share a Blacklist between them. You can enable this option on the Share Blacklist tab of the Blacklist Details page.

  1. Locate the blacklist

  2. Click Share

  3. A window will open and you will have the option to Share it with the entire subdomain, share it will all your accounts or share it with specific teammates.

  4. Once any option is selected click Save

Sharing a blacklist through CSV

You can share the blacklist conditions in a CSV file, in case the person is not in your account or in your subdomain. Exporting specific blacklist contacts to CSV, will be coming soon.

  1. Locate the blacklist to share

  2. Click on Blacklist conditions tab

  3. Once there, click on export conditions

  4. A CSV file will be downloaded.

To import the conditions, follow the same steps but instead click on Import Conditions.

NOTE: Only Subdomain Admins can Share Blacklists

Keep in mind that Blacklists apply to all types of Searches, except for the Import from .csv file.

We hope you found this article helpful! However if you have any questions please do not hesitate to let us know via the support chat or at support@salesflow.io

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