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How to Decline a Rostered Shift

Instructions to decline a shift you're unable to complete

Updated over 2 months ago

Declining a rostered shift lets you notify the business that you are unable to work the scheduled hours. When a shift is declined, a reason can be provided so managers understand the context and can make alternative arrangements. This helps keep rosters accurate and ensures availability is clearly communicated. This guide explains how to decline a rostered shift.

Quick Guide

Declining a Rostered Shift

  1. Select the Account cog icon at the bottom of the screen.

  2. Click on Upcoming Shifts.

  3. Locate the relevant shift.

  4. Click Decline.

  5. Add a note explaining the reason.

  6. Click Decline to confirm.

  7. The shift will no longer appear in your roster.

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