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💳 How to View Transactions and Application Fees

Guide to matching NMI and SauceyDirect transactions for accounting and reconciliation.

Updated over 6 months ago

(Green Payment Solutions / NMI & SauceyDirect)

This guide walks you through how to pull and match up your transaction data between your Green Payment Solutions (NMI) account, your SauceyDirect reports, and your banking statements.


Viewing Transactions in Green Payment Solutions / NMI

  1. Log in to your NMI Gateway.

  2. Go to:
    Home > Reports > Transaction Reports

  3. Select the date range you want under Transaction Snapshot and click Submit.

  4. You will see transactions listed by day.

    • Click the magnifying glass icon next to a day to view all transactions.

    • You can group transactions by:

      • Card/Payment Type

      • Payment Processor

      • User Account

      • Transaction Source

      • Day, Week, or Month

      • Mobile Device


Viewing Transactions in SauceyDirect

  1. Log in and navigate to Reports.

  2. Select the same date range you used in NMI (if you’re comparing reports).

  3. If you have multiple stores under one Green Payment Solutions account:

    • Make sure to check Aggregate all locations at the top filter so the report matches the full set of transactions you pulled from NMI.

  4. Go to Detailed Order Report and click CSV to download the report.

  5. In your CSV file, pay attention to:

    • Column E (Completed Date) → NMI’s Time

    • Column H (Order Status) → NMI’s Status

    • Column I (Customer Name) → NMI’s Customer

    • Column W (Total) → NMI’s Amount


Matching SauceyDirect Application Fees with Your Banking Statement

  1. Use the SauceyDirect Detailed Order Report you just downloaded.

    • 💡 Tip: If you have multiple locations, it may be easier to download separate reports per location since fees are charged daily per location.

  2. In the report, sort by:

    • Column AD (Application Fee Settlement Date)

  3. Focus on:

    • Column AA (Application Fee) → This includes:

      • Delivery Fee charged by DSP

      • Tip amount disbursed to DSP

      • Compliance Fee

    • Column AD (Settlement Date) → This is the date the charge appears on your card or bank statement.

  4. Remember:

    • Application fees are charged daily per location.

    • Example:

      • If you had 3 orders under one location and 1 order under another on the same day, they will show as two separate charges on your statement—one for the three orders, and one for the single order.


If you need help reviewing or matching up your reports, feel free to contact our support team — we’re happy to help!

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