Overview
SauceyDirect can now process delivery orders using your existing in-store payment processor as long as your processor can connect to NMI (Network Merchants, Inc.), a widely used payment gateway.
This allows you to:
Keep your current merchant account
Maintain your existing transaction history
Potentially benefit from lower processing rates
Consolidate in-store and delivery sales under one processor
Strengthen your processing profile with increased volume
For most merchants, this is the preferred setup.
Why This Is Recommended
Using your current processor typically means:
You already have established underwriting and processing history
Your transaction rates may be lower than opening a new high-risk account
Adding delivery volume can improve your overall sales profile
Since NMI is a popular gateway, many processors already support it. In most cases, it’s simply a matter of asking your payment processor to enable NMI gateway access.
Step 1: Contact Your Payment Processor
Reach out to your processor and request:
“Please connect my merchant account to the NMI payment gateway.”
If they ask what is needed, let them know SauceyDirect requires:
Gateway ID
Private Key (API Key)
Public Key (Tokenization Key)
Suggested Email Template to Contact Your Payment Processor
Suggested Email Template to Contact Your Payment Processor
Hi [Processor Contact Name / Support Team],
We are working with SauceyDirect to enable delivery and pickup ordering for our store, and we would like to continue processing payments through our existing in-store merchant account.
To make this possible, we need our account connected to the NMI (Network Merchants, Inc.) payment gateway so SauceyDirect can integrate with our processor.
Could you please assist with enabling or confirming the following on our account:
NMI Gateway Requirements
Connect our merchant account to the NMI payment gateway
Ensure Customer Vault is enabled (we understand this may be an additional monthly fee of approximately $10)
Ensure CVV is disabled in NMI (temporary requirement for SauceyDirect integration)
Credentials Needed After Setup
Once NMI is enabled, please provide us with:
Gateway ID
Private Key (API Key)
Public Key (Tokenization Key)
We will securely pass these credentials to SauceyDirect so they can complete the integration on their end.
We would greatly appreciate your help in getting this set up as soon as possible so we can begin processing our delivery orders.
Please let me know if you need anything further from us.
Thank you for your time and support.
Best regards,
[Your Name]
[Store Name]
[Phone Number]
[Email Address]
Required NMI Settings
Before we can complete the integration, please confirm the following settings are enabled in your NMI dashboard:
✅ Required
Gateway ID
Private Key (API Key)
Public Key (Tokenization Key)
Customer Vault: Enabled
⚠️ Important
CVV must be turned OFF (unchecked)
A fix is currently in progress, but for now CVV must remain disabled for proper integration.
What to Send to SauceyDirect
Once your processor has connected you to NMI and provided credentials, please send us:
Gateway ID
Private Key (API Key)
Public Key (Tokenization Key)
You can securely share these with your SauceyDirect onboarding representative.
Integration Timeline
Once we receive:
Gateway ID
Private Key
Public Key
We will connect your payment processing within 24 hours.
Need Help?
If your processor has questions about NMI compatibility or gateway setup, feel free to connect them directly with our team. We are happy to coordinate to ensure a smooth setup.
Summary
If your current processor supports NMI, you can:
✔ Keep your existing rates
✔ Keep your existing merchant account
✔ Add delivery sales seamlessly
✔ Be live within 24 hours after credentials are provided
This is the fastest and most cost-effective way to enable payment processing for SauceyDirect delivery orders.