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Supported Product Categories by Payment Processor

Overview

Not all payment processors support the same types of products. Depending on what your store sells, you'll need to use the payment processor that is approved for your product categories. Using the wrong processor for your product type may result in declined transactions, account holds, or termination of your payment processing agreement.

SauceyDirect currently supports the following payment processors, each with their own approved product categories:

  • Stripe — standard-risk categories

  • Green Payment Solutions — high-risk categories

  • Your in-store payment processor via NMI — high-risk categories

Stripe

Stripe is SauceyDirect's standard payment processor and is the recommended option for most merchants. It supports the following product categories:

Supported categories

  • Alcohol

  • Tobacco

  • Snacks

  • Sodas & non-alcoholic drinks

Who should use Stripe?

If your store primarily sells alcohol, tobacco, snacks, or beverages, Stripe is the right processor for you. It offers the most seamless integration with SauceyDirect, competitive processing rates, and the fastest onboarding experience.

Note: Stripe does not support high-risk product categories. If your store sells products outside the categories listed above, you will need to use a high-risk processor instead.

High-Risk Payment Processing

Some product categories are considered high-risk by most banks and standard payment processors. For these categories, SauceyDirect supports two options: Green Payment Solutions and your existing in-store payment processor connected via NMI.

What qualifies as high-risk?

High-risk categories include products that face stricter banking regulations, higher chargeback rates, or uncertain federal or state legal status. If your store sells products in these categories, you must use a high-risk processor.

Option 1: Green Payment Solutions

Green Payment Solutions is a high-risk payment processor that supports a broader range of regulated product categories — including cannabis-adjacent products. However, there is an important restriction merchants should be aware of:

⚠️ 7-Hydroxymitragynine (7OH) products are not supported by Green Payment Solutions. Most banks currently decline 7OH transactions due to an incoming federal ban on the compound. Do not attempt to process 7OH sales through Green Payment Solutions.

Outside of 7OH, Green Payment Solutions can support high-risk product categories that Stripe does not. Contact SauceyDirect support or your account manager to confirm whether your specific product categories qualify before onboarding with Green Payment Solutions.

How to get set up with Green Payment Solutions

  • Contact SauceyDirect support to express interest in Green Payment Solutions

  • You will be connected with a Green Payment Solutions representative to apply and complete underwriting

  • Once approved, SauceyDirect will configure your account to route payments through Green Payment Solutions

Note: Approval for Green Payment Solutions is subject to their own underwriting process and is not guaranteed. Processing rates for high-risk processors are typically higher than standard processors like Stripe.

Option 2: Your In-Store Processor via NMI

If your business already has an established relationship with a payment processor — such as a processor you use for in-store point-of-sale transactions — you may be able to connect that processor to SauceyDirect, provided it integrates with NMI.

What is NMI?

NMI (Network Merchants Inc.) is a payment gateway that SauceyDirect uses to integrate with third-party processors. If your existing processor supports NMI connectivity, it can serve as your payment method for SauceyDirect orders.

Requirements

  • Your existing payment processor must support NMI integration

  • You will need to provide your NMI gateway credentials during setup

  • Your processor must be approved for the product categories your store sells online

How to connect your processor via NMI

  • Confirm with your existing payment processor that they support NMI

  • Contact SauceyDirect support and let them know you'd like to connect via NMI

  • Provide your NMI gateway credentials to the SauceyDirect onboarding team

  • SauceyDirect will configure and test the connection before your store goes live

Quick Reference: Which Processor Is Right for Me?

Use the table below as a guide. If you are unsure which processor fits your store, contact SauceyDirect support and we will help you choose the right option before you onboard.

Stripe

  • Best for: alcohol, tobacco, snacks, sodas & drinks

  • Standard-risk categories only

  • Fastest onboarding, lowest processing rates

Green Payment Solutions

  • Best for: high-risk categories not supported by Stripe

  • Does NOT support 7OH products

  • Subject to underwriting approval and higher processing rates

In-Store Processor via NMI

  • Best for: merchants with an existing high-risk processor relationship

  • Requires NMI gateway compatibility — confirm with your processor first

  • Setup requires coordination with SauceyDirect support

Note: If you have questions about whether your product categories are supported, or need help choosing the right processor, contact SauceyDirect support before starting your payment onboarding.

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