Updating your Subscription payment method
Has your card expired?
Got a new Card?
Did you have to stop your card?
Simply pop into your SavvyPet software in the top right Cog
Click Savvy Plan in the left menu, then in the Your Payment Method box, click Update Payment Method to add your new card details into Savvy. After updating your payment details, you can request the system to retry the payment to ensure your account remains active.
If your payment is overdue, please do let us know hello@itsallsavvy.com to avoid your account closing due to non-payment. If you’re waiting for a new card and need more time, contact Savvy support to request a temporary billing date adjustment. If the payment remains unsuccessful by the next suspension day, your account may be suspended. The system will automatically retry the payment for the next 4 days if your billing fails due to a lost card, providing a grace period to update your payment information.
Removing an old card stored in your subscription
Do you have an old card visible?
To remove an old card's details, simply get in touch with customer services, and we can remove any old card details saved on file for you.