Mobile Groomers' top tips
There are a number of ways we have seen Savvy Pet Spa used to get the most out of the available functionality to help mobile groomers.
Utilising the customer's last name field
Ensuring no customer last name variables are used in any message templates, you can add at the start of the last name, the postcode of the customer
This means you can
Search by postcode in the top search bar
See the postcode on the appointment in the calendar (do you have the new view enabled? 'show more' in calendar settings)
Utilising users/ groomers for locations
Adding a user/ groomer for each location can help ensure your clients book the right area on the right days.
Create users such as
First Name: Location
Last name: .
This means you can
Select in online booking for clients to select the 'groomer', which is now the location name
Each user can have their hours entered, with the staff rota or users' working hours, if you follow the same schedule each week
You can use users/ groomer colours in your diary to see where you are on a given day
Utilising Flags
Adding flags for each location you service, you can then assign them to your customers' profiles.
This means you can
Send a message to all customers in one location
to potentially fill a late cancellation
See the flag in the appointment on the calendar and within the customer's profile