If no light is on on your Smart Aroma Diffuser, that doesn't mean it's broken. The light only turns on once it's connected to the app.
Step 1: Check that the device is turned on
Connect the diffuser via the power cable or insert batteries. Set the black slide switch on the side to the right position: Power for the cable, Battery for batteries.
After connecting, you'll hear a short beep within 2 seconds. Don't hear anything? Try the power cable first; your batteries might be dead. If you don't hear a beep with the cable either, contact our customer service and ask for a team member.
Step 2: Use the right app
Download the Scentech app (purple logo) from the App Store or Google Play. Some older manuals mention a different app; only Scentech works. If you already have the app, update it to the latest version.
Step 3: Pair the diffuser in the app
Open the app and tap Add diffuser (the first time, the app will walk you through it automatically).
Allow Bluetooth and hold your phone next to the diffuser.
Under Nearby, Smart Aroma Diffuser will appear. Tap it.
If it goes well, you'll hear five short beeps in a row and the blue light turns on: you're connected.
Step 4: Set it up
Choose the room, the scent, a schedule and the intensity. From then on, it works automatically, even when the app is closed. Full instructions: Installing the Scentech app and adding your diffuser.
Not in the list? Tap Not in the list? or read My diffuser isn't in the list. If it still doesn't work after that, contact our customer service and ask for a team member.