Account page overview
Your account page is the central hub for managing your company information and overall settings. Use this page to keep your details up to date and ensure smooth operations across your campaigns. By organizing key information and granting access to team members or agencies, the account page helps maintain a seamless workflow and improves overall campaign management.
Company information
Under the company section, you can:
Upload and manage your company logo to reflect your brand identity.
Enter and update relevant details such as contact information, address, and other essential data to maintain accuracy.
Regularly review your company information to keep your account aligned with organizational changes.
Accurate, up-to-date information ensures smooth campaign operations and consistency in your company’s identity.
Notifications
Customize your notifications to stay informed about important updates and account activity. Tailor them to specific events to ensure you only receive relevant alerts.
Manage your preferences to avoid information overload and maintain focus on what matters most.Effective notification management helps you stay proactive and in control.
Additional features
The account page also provides the following options:
Invite team members: Add employees or agencies to collaborate on campaigns. Assign different access levels based on roles to ensure secure and efficient teamwork.
Activity log: Monitor account activity, including changes, user actions, and updates. This provides transparency and helps you review past actions or identify discrepancies.
Support access: Enable access for the Scratcher support team to view your account and campaigns. This allows them to troubleshoot issues directly and provide timely assistance.
These tools support collaborative, transparent, and efficient campaign management.
Best practices
Keep details current: Regularly update your company information to maintain accuracy and prevent potential issues.
Strategic notifications: Set up notifications to stay informed about important updates while minimizing distractions.
Monitor activity: Review the activity log regularly to ensure transparency and accountability across all account actions.
Engage agencies: When working with external agencies, provide clear access rights and ensure they have the necessary resources to support your campaigns effectively.
Account details
Complete all required fields to set up your account details. You can update this information at any time to reflect changes in your organization.
Log
The log provides an overview of who accessed your account and what actions were taken.
For example, you can see who last viewed or updated a specific campaign, helping you track changes and maintain transparency.
Data & access
Grant Scratcher access to your account when you need support with a campaign. This allows the support team to assist you directly.
You can also set up automatic data deletion. Choose when data should be deleted after a campaign ends — by default, data is not deleted automatically.
