Our phone dialer feature is designed to integrate with your practice phone number so you can start calling directly from your ScribbleVet account, record your calls, and scribble them with a simple click! We're excited to bring you this new functionality that streamlines your communication process with your patient owners!
Visit your Practice settings at https://web.scribblevet.com/settings/practice.
Navigate to Set Up Direct Dial.
Verify your phone number so that your caller ID shows up when calling.
You can use your practice phone number (verify your practice phone number).
If you have an extension, you can call and capture it (by pressing the buttons) or submit it manually. If not, click Continue.
You'll receive a call with a 6-digit code. Input this code into the keypad.
You're all set! Start making calls and scribbling those notes!
Some Important Reminders:
Make sure to ask for consent before recording, and hit the record button once ready!
Only admins or practice owners will have the ability to add and verify phone numbers.
A phone number can only be used once; if it is attached to another account, the practice admin/owner will need to remove the number to free it for the practice account.
You can verify multiple phone numbers.
A number can only be attached to a single practice.
You can have multiple members calling at the same time!