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What should I do if I haven’t received my gift card or if I’ve lost its code ?

Updated over 2 weeks ago

If you haven’t received your gift card or if you’ve lost its number, you can easily retrieve it.

First, we invite you to check your spam folder, as the email containing your gift card may sometimes be there.

You can also access your gift card directly from your account, in the “My gift cards” section. All your cards are stored there and can be viewed at any time.

If you still can’t find it, simply contact us via the chat available on our website and provide the email address used for the purchase.

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