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What should I do if I haven’t received my gift card or if I’ve lost its code ?

Updated this week

If you haven’t received your gift card or if you’ve lost its code, don’t worry, we’re here to help.

  • If you haven’t received your gift card, we first invite you to check your spam folder, as the email containing your gift card may have been redirected there.

  • If you still can’t find it, or if you’ve lost your gift card code, you can contact us via the chat available on our website and provide the email address used for the purchase.

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