Teams: Configuring a Team

Learn how to create and configure your teams, including assigning staff members to manage and setting joining requirements and procedures.

Joe Jeffries avatar
Written by Joe Jeffries
Updated over a week ago

Teams are definable groups that can contain various records, including contacts, sessions, events, news, vehicles, and achievements. These teams can be used to manage volunteer teams, groups of people, classes, or regions and can have other members assigned as team leaders, allowing them to manage data inside without affecting data outside of their assigned team(s). Teams can also have front-end mini-sites in the sheepApp that show information, news, events and allow your members to apply or join.

ℹ️ A note on nouns. We tend to call these dynamic groups "Teams" - and we'll reference them as "Teams" in our documentation - but you might think of them as "Groups", "Clubs", "Sections", "Chapters" or "Registers". Our config allows you to pick the noun of your choice and this will be used in future releases of the CRM.

Accessing configuration of teams

Teams can be configured in 2 ways:

  1. Via the new sheepSettings area, which can be found by going to settings.sheepcrm.com and selecting the Teams/Groups option. This is the recommended path as it gives you the ability to create new teams.

  2. Via the Alpine version of sheepCRM, which can be found by going to core.sheepcrm.com, clicking on Teams in the top navigation, selecting the team you wish to configure from the list, and clicking on the configuration cog icon in the top right. This only works for existing teams - staff members without appropriate permissions will not be able to access the cog icon.

Adding a new team

This assumes you have accessed teams via sheepSettings.

On the teams list in sheepSettings, click on the add group button located in the top right, next to the search bar.

This will bring up a sidepanel with blank fields for you to populate with the details of the new team. In this view you can set the following fields:

Name

Enter the name of team, which will be the main reference for the team and will be visible in sheepCRM and sheepApp.

Category

Select a category for the team, used in sheepCRM for easy searching and grouping.

Subcategory

Optionally, add a subcategory to further group or filter the team with other existing teams.

Description

Enter the main body of information about the team, visible to members in the sheepApp. This field supports basic markdown to add basic elements such as subheadings, links, bullet point lists and tables.

Summary

To act as a summary of the description, enter a single sentence without markdown which will be used in listings or search results in the sheepApp.

Call to Action

Optionally enter a short call-to-action to encourage members to join the team. This should either promote the team or provide details for people to contact if you wish to handle team applications outside of sheepCRM.

Photos

Once the team has been created, you will be able to upload a primary image and multiple secondary images to help visualise and promote the team. When the new team has been saved, click on the team again to edit and add images.

Recommended size for primary image: 800x450px or another 16:9 ratio image.
jpeg/png file types supported

This will display to the right of your published content page and may be used as the page thumbnail elsewhere in the sheepApp.

Please click on the image below and then save it, you can then add your photo/text on top as a template.

There are additional fields that may not be relevant to your use of teams, but can be useful for handling more advanced elements of teams when using the sheepApp:

Minimum team size

Set a minimum number of members to be in the team - this is not a hard requirement or restriction, but can be used as a guide for team leaders when managing members.

Maximum team size

Set a maximum number of members to be in the team - this is not a hard requirement or restriction, but can be used as a guide for team leaders when managing members.

Team Leaders

Please note that in order to add a staff member as a team leader, they must have an active sheepCRM user account with the correct user group assigned and have a record in your flock with the same email address. For more information on this process, please see this article on adding new team leaders.

If you wish to have staff members with non-admin permissions managing the team on your behalf, enter their name into this field and select their record as it appears in the dropdown list.

Invite only?

If using the sheepApp to handle applications for the team, you can set the team to only be accessible if the member enters an invite code. If set to yes you can enter an Invite Code which can be passed on to 'approved' members to enter in the sheepApp and start the application process.

Joining Policy

If using the sheepApp to handle applications for the team, you can set how members can apply to join the team, with the following options:

  • Closed

    Members can not apply or join the team in the sheepApp - however, they can still be added manually in sheepCRM.

  • Controlled
    Members can submit an application to join the team in the sheepApp, which can then be managed and approved or declined in sheepCRM.

  • Open
    Members can click to immediately join the team in the sheepApp, without any approval process.

Member only?

If set to yes, only logged in sheepApp users with active memberships will be able to access and view the team in the sheepApp. Guests or non-members will be asked to log in and become a member to continue.

How to Apply

Optionally, enter a small paragraph of markdown supported text to explain the joining process for members. This can outline the approval process or simply list the contact details for potential applicants.

Lastly, location information can be added to the team which can be very useful for teams that are region or local specific:

Location (and image)

A single plain text field and image can be used to show the location of the club. This can be used for a more casual description of the location, for example the name of where the team members regularly meet up or a more general region or county for the team. If an image is uploaded, this will appear instead of a dynamic map which will mark the location of the team based on the address - if entered below.

Address, Postcode & Country

If applicable, enter the full address of the team, including postcode and country. This could be the main location of the team or team leader, or the location of a regular meet-up point.

Duplicating an existing team

An existing team can be used as a base or template for new teams by clicking on the duplicate icon next to the team in the teams list. This will create a copy of the team with the name prefixed by "Copy of..." - click on this new team to edit and change as needed.

Editing an existing team

From the teams list in sheepSettings, click on the team or the edit icon to bring up the configuration sidepanel. This can also be done by clicking on the configure cog icon from Alpine teams.

In the sidepanel, all fields relating to the team can be changed as needed. For more information on the fields available, please see Adding a new team above.

Deleting a team

From the teams list in sheepSettings, click on the team or the edit icon to bring up the configuration sidepanel. This can also be done by clicking on the configure cog icon from Alpine teams.

In the footer of the sidepanel, the option to delete the team will be available. Click on delete and then click on yes to confirm the deletion.

Please note that this process can not be undone and the team can not be recovered.

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