Upsell Placement
Can I control where Upsell appears—Cart or Checkout?
Can I control where Upsell appears—Cart or Checkout?
Yes. You have full control over where the Upsell module is displayed. You can choose to show it only in the Shopflo Cart, only at Checkout, or on both surfaces depending on your strategy.
Is it advisable to use Upsell on both Cart and Checkout?
Is it advisable to use Upsell on both Cart and Checkout?
Yes. Using Upsell on both ensures multiple touch points to influence customer purchase behavior. Cart-level Upsell is great for early discovery, while Checkout Upsell catches high-intent moments just before conversion.
Product Recommendation Logic
Can I set rules to suggest products based on what’s in the cart?
Can I set rules to suggest products based on what’s in the cart?
Absolutely. You can define logic to trigger Upsell suggestions based on specific products or product types, enabling contextual and high-converting recommendations.
Discounts in Upsell
Can I add a discount nudge only for Upsell products?
Can I add a discount nudge only for Upsell products?
Yes. Discounts can be added exclusively to Upsell offers. These are not visible elsewhere on your store, making them feel exclusive and time-sensitive, increasing the likelihood of conversion. All upsell products with discounts will be displayed in a separate tab of “Best Offers”.
What happens to the UI if I put Upsell discounts on some products and not others?
What happens to the UI if I put Upsell discounts on some products and not others?
The UI visually differentiates discounted and non-discounted products using a strike-through price and discount badge.
All discounted Upsell products are shown in the “Best Offers” tab, helping highlight urgency and deal value.
Product Display Rules
Is there a limit to how many Upsell products I can show?
Is there a limit to how many Upsell products I can show?
Yes. You can showcase up to 10 Upsell products in the strip. If two Upsell groups apply, products from both are combined into a list of 10, sorted by price.
Can I control the order of products shown in Upsell?
Can I control the order of products shown in Upsell?
Currently, no. The products are displayed in order of their price.
Is it possible to show variants of products in Upsell?
Is it possible to show variants of products in Upsell?
Yes, all variants of a product will be visible. The user can choose a variant while adding a product from Upsell.
Upsell Customisation
Can I name the Upsell strip as per my wish?
Can I name the Upsell strip as per my wish?
Yes. You can customize the title of the Upsell section to match your brand tone or campaign—examples include “Frequently Bought Together”, “You May Also Like”, or “Complete the Look”.
Upsell Analytics
How can I monitor revenue and product-wise ROI of Upsell?
How can I monitor revenue and product-wise ROI of Upsell?
Your Shopflo Dashboard provides complete analytics on:
Revenue generated via Upsell
Number of products sold via Upsell
Popular combinations bought using Upsell
This helps you measure ROI and iterate based on results.
Will I be given insights on which Upsell combinations worked best?
Will I be given insights on which Upsell combinations worked best?
Yes. You’ll receive performance insights showing which product pairs and combinations drive the most conversions.
This allows you to double down on high performers and refine under performers.
💡Tip
Need more help? Reach out to us at support@shopflo.com