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Rule Builder: Unmet and Unmet Message

What to configure in Unmet and Unmet Message for a business rule.

Kate Gubbins avatar
Written by Kate Gubbins
Updated over 11 months ago

When you are building a business rule, you can build it so that it triggers something when it passes, or fails.

The Unmet setting, and the Unmet Message is the settings for the rule, when the rule fails.

Unmet Setting

The Unmet setting is a dropdown list of 'outcomes' that will happen when the rule fails. This setting is not important to the Loanapp Interface, but it is important to the Assessment Interface in Omni.

If your rule runs and has a negative result (is 'Unmet'), then in the Assessment interface, the auto-result of the rule will be Accept/Decline etc.

Unmet Message

The Unmet message is the message/wording that you want to appear in interfaces when your rule is 'unmet' (fails). This 'Unmet message' is important to both Loanapp and Omni Assessment - so you need to have both in mind when constructing the message.

In Loanapp, the Unmet Message will appear in the feedback on-screen when your rule triggers. It can appear in two places:

In Omni, the Unmet Message will appear in the 'info icon' on a Rule outcome:

Note that most of the time, you are setting business logic to trigger when the rule 'fails' or is not satisfied, so with many rules, you will want to set the Unmet Setting and Message.

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