If your clinic uses both ChiroHD and SKED, the two-way texting sync keeps text conversations visible in both platforms simultaneously. Any message sent or received in ChiroHD is reflected in SKED, and vice versa — your staff always sees the full conversation regardless of which platform they're working in.
The sync covers two contact types:
🧑⚕️ Patients/Clients — active contacts already in your ChiroHD system
🎯 Leads — prospective patients being managed in SKED before they've converted
When a lead converts to a patient in ChiroHD, their text history is not lost. The existing SKED conversation is linked to the new patient record automatically, so staff can see everything that was said before the person ever walked through the door.
To learn how to set this up in ChiroHD, please click here.