✅ How to Group Practice Members (Family Accounts) in ChiroHD for SKED
Grouping practice members in ChiroHD lets one person register in the SKED App and manage:
Their own appointments
Any family member linked to them
This is most commonly used so parents can manage their children’s appointments without needing a separate SKED login for each child.
Steps to Group Family Members in ChiroHD
Open the primary family member’s file in ChiroHD
Go to the Profile tab
Click on the Family tab
Search for each practice member you want to link
Select the family member(s)
Click Save
Repeat the process for additional members if needed.
✅ Verify Family/Group Sync in SKED After Linking in ChiroHD
Once all family members have been grouped in ChiroHD, SKED will automatically update. Follow the steps below to confirm the sync and verify the group in SKED.
After Linking in ChiroHD
Wait a few moments for SKED to sync the changes.
Have the practice member refresh the SKED App:
Swipe down on the Home screen to refresh OR
Clear app cache and reopen the app (if needed)
Troubleshooting Tips
Issue | Possible Cause | Action |
Family not appearing in SKED | Family not linked in ChiroHD | Verify all members are added in the Family tab |
Parent only sees themselves | Children not linked to parent account | Ensure each child is selected in the Family screen |
Changes not showing in SKED | Sync delay | Allow time or trigger sync if applicable |
Support Reminder
If family linking does not show in SKED after being set in ChiroHD and waiting for sync time, contact SKED support at info@sked.life for review.