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Could you be the cause of your withdrawal delay?
Could you be the cause of your withdrawal delay?

A few tips to get withdrawals faster

Eddy avatar
Written by Eddy
Updated over a year ago

Here are a few reasons why you could be causing a delay in your withdrawals.

Using Non-Commercial Banks
Withdrawals to non-commercial banks (e.g., Opay, Palmpay) may experience delays, as these banks can be more restrictive, especially for large transactions. For faster processing with minimal or no delays, we strongly recommend using a commercial bank (e.g., First Bank, Access Bank, GTBank, UBA).


Exceeding Bank Transaction Limits
Withdrawing an amount beyond your bank’s transaction limit can result in delays and even automatic refunds (which can take additional time to process). Please ensure your withdrawal request aligns with your bank’s transaction limit.

Following these guidelines can help ensure faster, smoother transactions. Thank you for your understanding.

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