The SmartAC.com Hub requires a reliable internet connection to transmit sensor data to the cloud, generate alerts, and enable remote monitoring. Understanding network requirements ensures successful installations and helps you troubleshoot connectivity issues.
Hub Network Specifications
Category | Specification | Minimum Requirement |
Wireless (WiFi) |
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Standard | 802.11 b/g/n | 802.11n recommended |
Frequency | 2.4 GHz frequency ISM bands | Required |
Security | WEP, TKIP, AES, WPA, WPA2 | Any supported |
Wired (Ethernet) |
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Connection Type | RJ45 Ethernet | 10/100 Mbps |
Internet Access |
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Connectivity | Network must have internet access | Required |
What These Specifications Mean
Wireless (WiFi) Connection
802.11 b/g/n Standard:
The Hub supports common WiFi standards used in most homes
802.11n is recommended for best performance and reliability
Works with older 802.11b/g routers but may experience slower data transmission
2.4 GHz Frequency:
The Hub operates only on 2.4 GHz WiFi networks
Does NOT support 5 GHz WiFi networks
Most routers broadcast both 2.4 GHz and 5 GHz - ensure the Hub connects to the 2.4 GHz band
2.4 GHz provides better range through walls and longer distances
Security Protocols:
Supports all common WiFi security types: WEP, TKIP, AES, WPA, WPA2
Compatible with password-protected and open networks
WPA2 is the most secure and recommended option
Wired (Ethernet) Connection
RJ45 Ethernet:
Standard Ethernet cable connection (same as computers and gaming consoles)
Supports 10/100 Mbps speeds
Provides more stable connection than WiFi in some environments
Useful for homes with weak WiFi coverage at Hub location
When to Use Ethernet:
WiFi signal is weak at Hub installation location
Member has consistent WiFi connectivity issues
Router is close to Hub placement location
Member prefers wired connection for reliability
Internet Access Requirement
Active Internet Connection:
The home's network must have working internet service
Hub cannot operate offline or on local-only networks
Requires continuous internet access to transmit data to SmartAC.com cloud
Works with any internet service provider (cable, fiber, DSL, satellite, cellular)