SmartAC.com helps you acquire more members, keep them longer, and generate service revenue on your terms.
Be the Proactive Hero
When a system fails on a 100-degree day, your member isn't thinking about your relationship. They're calling whoever can get there fastest.
SmartAC.com changes that. Sensors detect problems before outages. You see the issue first. You call the member and schedule the repair when it fits your board.
You show up as the expert who prevented a crisis. Your member tells their neighbor.
Stay Top of Mind
Members don't think about HVAC until something breaks or a friend asks for a recommendation.
Monthly Health Reports put your brand in their inbox every month. Your logo. Your colors. Their system's health.
When a neighbor asks "who do you use?" your member doesn't have to think. They've been seeing your name all year.
Remove Friction from Booking
Every extra step between "I need help" and "I booked you" is a chance for a competitor to intercept.
In-app service booking lets members tap, describe the issue, and request a time. The request lands in your dashboard or ServiceTitan. No phone tag. No searching Google.
Build Switching Costs with Comfort Credits
Comfort Credits accumulate monthly. Members apply them to future services. If they cancel, they lose their balance.
What Credits Do | Why It Matters |
Accumulate over time | Members think twice before canceling |
Apply to future repairs | Builds gratitude with every use |
Visible in app and reports | Reinforces value monthly |
Forfeit on cancellation | Creates real switching costs |
When pitching plans: "You earn $10/month in credits. After a year, that's $120 toward your next repair."
The fee feels like an investment, not an expense.
Differentiate Your Membership
Most maintenance plans are a promise. One or two visits a year. Anyone can offer that.
SmartAC.com makes your plan visible and ongoing:
System health in the app today
Alerts before problems escalate
One-tap filter ordering
Credits growing monthly
Your plan isn't "we'll come out eventually." It's "we're watching right now."
Reduce Truck Rolls, Keep Touchpoints
Virtual Visits let you record a video walkthrough of a member's performance data. For healthy systems, deliver a professional check-in without dispatching a tech.
You stay present. You demonstrate value. You save the truck roll.
Common Questions
What plan options are available? Connect plans are quick to deploy and give members app access to your brand, Comfort Credits, and easy service booking. Detect plans add sensor hardware for continuous monitoring and the full diagnostic experience. See What do members get from being on a SmartMaintenance Plan? for details.
How long does it take to get started? Account setup typically takes a few days. Full rollout depends on your team's availability for training.
Can I use my own branding? Yes. Your company name, logo, and colors appear in the member app and all communications.
What support do I get? Partner Success support, training materials, sales resources, and technical support. Your support level scales with your account.