Focus mode is designed for detailed, real-time monitoring of a single student. This mode provides greater visibility into one session while maintaining access to key monitoring controls.

In this article, you will learn:

The progress bar allows you to navigate back to earlier points in the feed, toggle filters on or off, and quickly return to the live view.

The timer in Focus mode shows the real-time duration of the student’s recording, indicating exactly how long the student has been in the active session.

This differs from Overview mode, which displays progress relative to the alotted exam length.

The settings icon to the right of the progress bar will allow you to adjust several components.

Playback speed can be adjusted for anytime you need to go back to a previous part in the recording. There is even a Smart Speed option that will automatically slow the playback back to normal speed when a flag

If you have moved to a previous part of the session recording on the progress bar (ex: to check a flag) you can jump back to the live feed by hovering your cursor over the main display and clicking the arrow.

There are two ways to communicate directly with a test taker, through the call tool or the chat.

A visually separated chat window for messaging with the student.

When a student sends a message through chat, you will hear an alert sound as well as see a notification next to the students name.

If you send a message through the chat to a student, they will be notified within their testing window.

The call tool allows you to talk directly to the student, and the icon stays on your toolbar regardless of which tab you're viewing.

Green icon = call is active, and volume bars will move to show sound transmitting
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White icon = call is inactive
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If you notice any unusual or concerning behavior during a testing session, you can create an incident report by following the steps below.