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Benefits of V3 Updates

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Written by Jessica Drouin
Updated over a month ago

Overview

SmarterProctoring now offers a faster, smoother, and more reliable experience for all users. Built on a modern foundation, it improves stability, usability, and insight across every role.

In this article, you will learn:

  • How students benefit

  • How instructors and admins benefit

  • How proctors benefit


How Students Benefit from SmarterProctoring Upgrades

  • Session reconnection: Students can now reconnect after minor disconnections—no need for a new attempt.

  • Smarter onboarding: Onboarding resumes where it left off if the browser is reloaded.

  • Attachment viewer: Attachments are viewable and searchable within the testing tab.

  • Simplified interface: Tools are organized in one place without blocking exam content.

  • Network feedback: Real-time connection alerts help students monitor their connection quality.


How Instructors Benefit from SmarterProctoring Upgrades

  • Fewer reattempts needed: Session reconnections minimize the need to grant new exam attempts.

  • Improved session history: See missed sessions, rescheduling history, and session closure details.

  • Enhanced playback: Review sessions with voice recordings, chat transcripts, and time-based flags.

  • Live pop-in view: Watch sessions live without waiting for processing.


How Proctors and Virtual Test Centers Benefit from SmarterProctoring Upgrades

The proctoring experience is redesigned for flexibility and control.

  • Modern interface: View more session details and switch between proctoring rooms without logging out.

  • Rewind live video: Review earlier portions of a live session instantly.

  • Detailed annotations: Add accurate flags and internal notes.

  • Streamlined check-in: Access all key controls, such as check-in denial, from the start.

  • Connection indicators: Monitor both student and proctor connections in one place.

  • Improved reliability: Built for stability and lower bandwidth use, with support for a second camera.

  • Customizable experience: Configure onboarding settings and AI tuning at the client level.

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