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How Do I Set Up My SmartRent Environment for Brivo Integration?

To set up your SmartRent environment for integration with Brivo, you’ll need to complete the following:

Adding Credentials:

To add your Brivo credentials, follow these steps in SmartRent:

  1. Click your desired Community

  2. Click Settings in the left sidebar menu

  3. Click Integrations

  4. Click Brivo

  5. Click the Credentials tab towards the top of the page

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  6. Complete the required fields (note: username and password must be from the Master Administrator account only)

    • Username: your Brivo account username

    • Password: your Brivo account password

    • Client ID

    • Client Secret

Configuring Group and Custom Field Settings:

Once the accounts are successfully linked there will be options for custom field mapping and group mapping:

  1. Unit Number Custom Field: Select a custom field (if available) where you would like to populate the Unit Marketing Name associated with the User Record

  2. Group Mapping: Map the Brivo groups to the SmartRent groups using these fields (once selected and upon creation user records will automatically be added to the mapped groups)

  3. Click Update Integration Settings at the bottom of the page

Migrating Brivo and SmartRent Data:

To migrate Brivo and SmartRent data, contact your SmartRent Account Manager. Your SmartRent Account Manager might request some clarity with uncertain user logs from Brivo in order to cleanly map the data. Once current users within Brivo and SmartRent are mapped, your SmartRent Account Manager will let you know that the process is complete.

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