Updating a user’s access setting may be necessary if they are relocating to another community.
Changing a User’s Access Settings:
To change a user’s access settings in SmartRent, follow these steps:
Click your desired Community
Click Users in the top bar menu
Click the User you wish to update
Click the Assign Communities tab towards the top of the page
Assign and/or Unassign access to the desired communities
Alternatively, you can Assign All to give the User access to all communities or Unassign All to revoke access to all communities
Assigning a Community with Okta:
If your company uses Okta, users can be assigned to communities automatically when they are created. When creating a user in Okta, simply type in the name of the community to which you’d like the user assigned. The name of the community entered in the Okta Attribute must match the name of the community in SmartRent Manager exactly, otherwise the auto-assign feature will not work properly.
For additional information, check out our How Do I Set Up SmartRent Attributes in Profiles in Okta? article.