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How Do I Add or Revoke Access Credentials for My Community?

In order to grant or revoke Access Credentials, you will need Access Create and Access Delete permissions in SmartRent and an Access Control Provider (such as Alloy Access). If you do not have these permissions or need to set them for your site team, check out our How Do I Create Roles and Assign Permissions in SmartRent? article for more information.

Adding Access Credentials:

To add credentials in SmartRent, follow these steps:

  1. Click the My Access tab in the top menu bar

  2. Choose the desired community in the Property drop down menu

  3. Click Add Credential

  4. Click on the desired credential to be created

    • Generate PIN Code

    • Generate BLE

    • Add Card/Fob Reference ID

  5. Click Save

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Revoking Access Credentials:

Users with the Access Delete permission can revoke applicable credentials for common areas at a given property. To revoke vacant access code credentials in SmartRent, follow these steps:

  1. Click My Access on the top navigation bar

  2. Choose the desired community in the Property drop down menu

  3. Click on the trash can to the right of the credential

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  4. Click Remove Credential

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