To enable Self-Guided Tours for your community, you will need the following prerequisites:
Ensure your Account Manager enables your community for tours
Fill out all of the necessary Self-Guided Tour forms from your Account Manager
Ensure your property has units equipped for tours either by our field team or by using a self-install kit
Setting Up Tours Within Your Community:
If all the following requirements listed above are met, you are now able to enable tours within your community. Follow these steps in SmartRent to set up your tour settings:
Click on desired Community
Click Settings in the left sidebar menu
Click Tours (if Tours is not visible in this menu, reach out to your Account Manager or our support team using the details below to ensure tours is enabled for your community)
Complete the initial Self-Guided Tour Wizard making sure to fill in all required fields