The general settings allow you to customize Self-Guided Tours to fit your community’s specific needs. To customize your general Self-Guided Tour settings in SmartRent, follow these steps:
Click Settings from the left sidebar menu
Click Tours
Click General
General Settings:
Once in your general settings, you have the control to customize the following:
Adjust the Maximum Units Per Tour to determine the number of homes a prospect can visit per tour (1-10, or unlimited)
Enable/disable Prospect Tour Confirmation Email to send prospects a confirmation email after they schedule a tour
Update your community image (this will be visible during your prospect’s tour experience)
Change the name of your community
Update your branding colors
Update your Leasing Office Phone Number for prospect’s to be able to call during the tour if needed add an application link which will allow prospects to directly click Apply Now upon tour completion
Enable/disable post-tour survey to request feedback from prospects after they’ve taken the tour; additionally, you can input your own custom survey link into the field, which will override the default survey
Enable/disable post-tour SMS text messages to give prospects call to action items such as taking the survey (if enabled), applying, or scheduling a new tour
Add an indemnity agreement (this is supplied by your community; if uploaded, this will prompt the prospect to acknowledge the agreement prior to taking the tour)
