Assigning vendors to work orders allows you to easily send the vendor a link to the work order, as well as their own personal access credential so they can perform their work when they arrive on site. This code will be unique to the vendor and the work order, so no two codes will ever be the same. Once the work order is closed, the code will be erased and no longer usable. It is recommended to add any new vendors if they are performing work on site as this gives you the ability to track when and who uses any given code.
Adding New Vendors:
To add a new vendor in SmartRent, follow these steps:
Click your desired Community
Click Maintenance in the left sidebar menu
Click Vendors towards the top of the page
Click Create in the upper right-hand corner
Add vendor’s specific information
Click Create
Whenever the vendor is assigned to a work order, they will receive a SMS text with a link to the work order and their personal access credential to the specific unit.
Make-Ready Vendors:
If a vendor is checked as a Make-Ready Vendor, they will automatically be assigned to make-ready work orders when they are created. Make-ready work orders will be created any time a unit goes vacant or the residents are moved-out. Once a resident is moved-in, or the make-ready date has passed, the work order will be closed automatically and the make-ready vendor will no longer have access to that unit.