The Vacant Access Codes are codes to the vacant units on-site. These codes are unique to each site team individual for the purpose of renovations, showings, etc.
Codes are set at the community level, but if you work at multiple properties, you can view each of the Vacant Access Codes for each individual community. In order to view Vacant Access Codes, you will need vacant access permissions in SmartRent and a supported lock installed on the vacant home. This feature must also be enabled in SmartRent Manager Web. Check out our How Do I Enable Vacant Access Codes for My Community? article for additional information.
There are two ways to find the Vacant Access Codes for your communities.
Viewing Vacant Access Codes Option 1:
To find and view your vacant access code in SmartRent, follow these steps:
Click your desired Community
Click Access in the left sidebar menu
Click Request Staff Access next to the vacant home
Your access code for that vacant home will be displayed
Viewing Vacant Access Codes Option 2:
To find and view Vacant Access Codes for multiple properties in SmartRent, follow these steps:
Click the My Access tab in the top menu bar
Click the desired Property you wish to view from the dropdown menu
If your personal Vacant Access Code isn't automatically listed under My Code, continue to step 3
Click the Unit you want to view in the dropdown menu
Alternatively, you can unlock the door remotely by clicking Unlock (requires supported Z-Wave lock)