Reserved time slots will prevent new tours from being created during designated times, which you have the ability to customize in SmartRent. This will allow a blackout period for tours, which can be used for staff meetings, site cleanings, etc., which would prevent prospects from being on site at the specified time. These time slots can be canceled or edited at any time, and you can see which community manager user created each time slot.
Setting Up New Reserved Time Slots:
To set up a new reserved time slot in SmartRent, follow these steps:
Click your desired Community
Click on Tours in the left sidebar menu
Click the Reserved Time Slots tab towards the top of the page
Click the + button in the upper right-hand corner of that page
In the form, select the Date, Time, and Units impacted by the reservation
Optionally* you can add a reason for the reserved time slot
Click Save
Editing Reserved Time Slots:
To edit or delete a reserved time slot, in SmartRent, follow these steps:
Click your desired Community
Click on Tours in the left sidebar menu
Click the Reserved Time Slots tab towards the top of the page
Click the existing Reservation you wish to edit
Make desired changes to the Date, Time, and Units
Click Save
If you wish to delete the reservation, click the red trash can icon in the upper right-hand corner of the page then click Archive to delete the reserved time slot.